Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support project coordination and manage business change activities for a seamless service.
- Company: Join the Customer Excellence team at HMS, part of the Torus Group.
- Benefits: Gain valuable experience in project management with a supportive team.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by improving processes and delivering positive outcomes for customers.
- Qualifications: Experience in project support and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an experienced Project Support Officer to join our Customer Excellence team at HMS, part of the Torus Group, on a 12‑month fixed‑term contract. In this role, you will support the HMS Business Systems Manager in coordinating and managing the organisation’s business change activity. You will play a key part in planning, implementing and tracking projects – including ICT systems and business processes – ensuring risks are effectively managed and projects are delivered on time, within budget and in line with agreed objectives. Working flexibly and collaboratively, you will help ensure a seamless, value‑for‑money service that supports our operational priorities and delivers positive outcomes for our customers.
What You’ll Be Doing:
- Support the HMS Business Systems Manager with the coordination and delivery of business change activity, including daily reporting, user acceptance testing and training documentation.
- Work closely with operational teams, ICT and key stakeholders to deliver business improvements and operational efficiencies.
- Provide timely and accurate project and administrative support, including organising meetings, taking notes, tracking actions and maintaining project documentation.
- Act as the PDA super user, ensuring all new starters receive consistent and effective training in PDA use.
- Support the planning, implementation and performance tracking of projects, including ICT systems and business processes, ensuring delivery on time and within budget.
- Manage administrative processes efficiently, ensuring all tasks, records and documentation are up to date.
- Build and maintain effective working relationships with stakeholders to understand priorities and provide proactive, solution‑focused support.
- Deliver end‑user training.
Project Support Officer (12-Month Fixed-Term Contract) employer: Torus Group
Contact Detail:
Torus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Officer (12-Month Fixed-Term Contract)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at HMS or similar organisations. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching HMS and their projects. Knowing their business change activities and how you can contribute will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your responses to common interview questions, especially around project support and collaboration. We all know that confidence is key, so rehearse with a friend or in front of the mirror!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on being part of our team at StudySmarter.
We think you need these skills to ace Project Support Officer (12-Month Fixed-Term Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Support Officer role. Highlight relevant experience in project coordination, business change activities, and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with ICT systems and how you've successfully managed projects in the past. We love a good story that showcases your skills!
Showcase Your Team Spirit: Since this role involves working closely with various teams, make sure to highlight your collaborative skills. Share examples of how you've built effective working relationships and supported stakeholders in previous roles. We’re all about teamwork at StudySmarter!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Torus Group
✨Know Your Projects
Before the interview, brush up on your knowledge of project management principles and methodologies. Be ready to discuss specific projects you've worked on, focusing on how you coordinated tasks, managed risks, and ensured timely delivery.
✨Showcase Your Communication Skills
As a Project Support Officer, you'll need to communicate effectively with various stakeholders. Prepare examples that demonstrate your ability to build relationships and provide clear updates. Practise articulating your thoughts clearly and concisely.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific project challenges. Think about past experiences where you had to solve problems or adapt to changes. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Flexibility
This role requires a flexible approach to work. Be prepared to discuss how you've adapted to changing priorities in previous roles. Highlight your ability to work collaboratively and support team goals while maintaining focus on project objectives.