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- Tasks: Deliver high-quality tiling and multi-trade repairs across homes in the North West.
- Company: Join HMS, part of Torus Group, a customer-focused team.
- Benefits: Competitive pay, supportive team environment, and opportunities for professional growth.
- Why this job: Make a real difference in people's homes with your skills and craftsmanship.
- Qualifications: NVQ Level 2 in Tiling and proven experience in building maintenance.
- Other info: Flexible working hours and commitment to equality and safety.
The predicted salary is between 24000 - 36000 Ā£ per year.
HMS, part of Torus Group is seeking a skilled and customer-focused Tiler to join our repairs and maintenance team, delivering high-quality workmanship across homes and client properties in the North West. You will play a key role in providing a reliable, efficient, and customer-centred service, working as part of a multi-skilled team to ensure repairs are completed safely, effectively, and to a high standard.
What You Will Be Doing
- Carrying out all aspects of tiling work, both internal and external, including remedial repairs
- Completing associated multi-trade tasks such as plastering, painting, and basic joinery to support a one job, one visit approach
- Diagnosing repairs, undertaking pre-measuring, and determining appropriate solutions
- Planning and organising your workload efficiently, making best use of time, materials, tools, and transport
- Working within scheduled appointment systems and liaising professionally with customers and colleagues
- Using IT and mobile systems to receive instructions, complete work orders, and order materials
- Maintaining company vehicles, tools, equipment, and stock responsibly
- Ensuring all work complies with health and safety standards, company policies, and quality requirements
- Supporting apprentices or colleagues where required and contributing to continuous improvement
- Participating in an out-of-hours rota when required (separate payment applies)
What We Are Looking For
- NVQ Level 2 / City & Guilds (or equivalent) in Tiling
- A valid CSCS card at the appropriate level
- Full UK or EU driving licence
- Proven experience in tiling and building maintenance work
- Strong customer care and communication skills
- Ability to work independently with minimal supervision
- A flexible and proactive approach, with willingness to undertake a variety of tasks
- Commitment to equality, diversity, and safe working practices
- A positive, professional attitude with a focus on quality and customer satisfaction
Interview Process
Candidates will undergo in-person interviews, consisting of a competency-based interview.
Additional Information
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:
- Right to work verification
- Qualification certificate check
- 2x Completed references
- OH Health Questionnaire ā Fit For Work
- DBS check (if required for role)
- Completion of all new starter documentation including signed T&Cās
Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.
Tiler in Liverpool employer: Torus Group
Contact Detail:
Torus Group Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Tiler in Liverpool
āØTip Number 1
Get your hands dirty! If you can, try to gain some practical experience before the interview. Whether it's volunteering for a local project or helping out friends with their tiling needs, showing that you can handle the tools and techniques will impress potential employers.
āØTip Number 2
Brush up on your customer service skills! As a Tiler, you'll be working closely with clients. Practice how to communicate effectively and professionally, as this will help you stand out during interviews and show that you're ready to provide top-notch service.
āØTip Number 3
Network like a pro! Connect with other tradespeople and professionals in the industry. Attend local events or join online forums. You never know when a conversation might lead to a job opportunity, so get out there and make those connections!
āØTip Number 4
Apply through our website! We want to see your application, and applying directly gives you a better chance of landing that interview. Plus, it shows you're keen on joining our team at HMS, and we love that enthusiasm!
We think you need these skills to ace Tiler in Liverpool
Some tips for your application š«”
Show Off Your Skills: Make sure to highlight your NVQ Level 2 or City & Guilds qualifications in tiling. We want to see your experience shine through, so donāt hold back on detailing your past tiling and building maintenance work!
Tailor Your Application: Read the job description carefully and tailor your application to match. Use similar language and keywords that weāve used, especially around customer care and communication skills. This shows us youāre a great fit for our team!
Be Professional and Personable: Weāre looking for someone with a positive attitude and strong customer service skills. In your application, let your personality come through while maintaining professionalism. We want to know you can connect with our clients!
Apply Through Our Website: Donāt forget to apply through our website! Itās the best way for us to receive your application and ensures youāre considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Torus Group
āØKnow Your Tiling Inside Out
Make sure you brush up on your tiling skills and knowledge before the interview. Be ready to discuss your experience with different types of tiles, techniques, and any challenges you've faced in previous jobs. This will show that you're not just skilled but also passionate about your craft.
āØShow Off Your Customer Service Skills
Since this role is customer-focused, think of examples where you've gone above and beyond for a client. Prepare to share stories that highlight your communication skills and how you handle difficult situations. This will demonstrate your commitment to providing a high-quality service.
āØBe Ready for Competency Questions
Expect competency-based questions that assess your problem-solving abilities and teamwork. Prepare specific examples from your past work where you diagnosed issues, planned your workload, or collaborated with others. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
āØUnderstand Health and Safety Standards
Familiarise yourself with health and safety regulations relevant to tiling and building maintenance. Be prepared to discuss how you ensure compliance in your work. This shows that you take safety seriously and are aware of the importance of following company policies.
