At a Glance
- Tasks: Manage housing services and support for older residents, ensuring their wellbeing and independence.
- Company: Join a dedicated team focused on enhancing the lives of vulnerable residents in Liverpool.
- Benefits: Part-time hours with flexible working, competitive pay, and a chance to make a difference.
- Other info: Opportunity for personal growth and development in a supportive environment.
- Why this job: Empower older residents and create a positive impact in your community.
- Qualifications: Experience in housing management or social care, strong communication skills, and resilience.
The predicted salary is between 30000 - 40000 £ per year.
Do you have excellent people skills, a passion for supporting older and vulnerable residents, and the ability to deliver high-quality housing management services?
We are looking for a
Sheltered Scheme Manager to join our team on a part-time basis (18.5 hours per week) and provide housing management and wellbeing support across our sheltered and independent living schemes in Liverpool.
What you’ll be doing
- Deliver effective housing management across sheltered and independent living schemes, ensuring excellent service delivery and compliance.
- Provide wellbeing support, responding to resident enquiries, concerns, emergencies and low-level disputes to promote independence and positive outcomes.
- Complete assessments, support plans, reviews and case management activities to help residents remain safe and sustain their tenancies.
- Support the lettings process through viewings, sign-ups and promoting sheltered housing to minimise voids.
- Encourage resident engagement in activities that support health, wellbeing and social inclusion.
- Assist residents to access welfare benefits, budgeting support, digital services and specialist support where needed.
- Work closely with internal teams, external agencies and community partners to ensure residents receive appropriate support and effective signposting.
- Carry out scheme inspections, health and safety checks and monitor communal areas, reporting repairs and liaising with contractors as required.
- Promote safeguarding and ensure any concerns are reported and managed in line with policy and procedure.
- Maintain accurate records, use digital systems effectively and contribute to continuous service improvement.
What we’re looking for
- Experience working in sheltered housing, housing management or social care with older or vulnerable people.
- Experience completing assessments, support plans and managing a caseload.
- Strong multi‑agency working experience and ability to make decisions in challenging situations.
- Ability to listen, understand and signpost effectively.
- Personal resilience and strategies for managing difficult situations.
- Experience providing budgeting advice and basic welfare benefit support.
- Knowledge of safeguarding practices and procedures.
- Ability to build rapport while maintaining professional boundaries.
- Commitment to equality, diversity, health and safety and high‑quality service delivery.
- Confident using ICT systems and digital communication tools.
- A full UK driving licence with access to your own vehicle and business insurance.
Interview Process
- Candidates will be invited to attend an interview, which will include a competency‑based discussion exploring relevant experience, safeguarding awareness, housing management knowledge and customer‑focused behaviours.
Interviews will take place week commencing 21st July 2026 at our Liverpool City Centre Office.
Additional Information
- Each successful applicant will be required to complete the following pre‑employment checks prior to a start date being agreed:
- Right to work verification
- Qualification certificate check (where applicable)
- Two completed references
- Occupational Health questionnaire – Fit for Work
- Enhanced DBS is required
- Completion of all new starter documentation including signed terms and conditions
Please note, we reserve the right to close this advert early if we receive a sufficient number of applications.
Sheltered Scheme Manager (Part-time) in Liverpool employer: Torus Group
As a Sheltered Scheme Manager with us, you'll be part of a compassionate team dedicated to enhancing the lives of older and vulnerable residents in Liverpool. We pride ourselves on fostering a supportive work culture that values employee growth through continuous training and development opportunities, ensuring you can make a meaningful impact in your role. Enjoy the unique advantage of working in a vibrant community setting, where your contributions directly promote wellbeing and independence among our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Sheltered Scheme Manager (Part-time) in Liverpool
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Torus Group, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Torus Group. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Torus Group's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Sheltered Scheme Manager (Part-time) in Liverpool
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Torus Group. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Torus Group.
How to prepare for a job interview at Torus Group
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Torus Group.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Sheltered Scheme Manager (Part-time) at Torus Group.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Torus Group that you're ready to hit the ground running in the Sheltered Scheme Manager (Part-time) role.
