Torus Group in Liverpool is seeking a friendly Customer Service Advisor to join our Reception team. Based at our city centre office, you will be the first point of contact for customers and handle a range of housing enquiries, repairs, rent accounts and tenancy matters.
You will listen, apply policies, and provide clear advice, taking ownership to resolve issues quickly. The role requires strong communication, IT skills, and the ability to work across multiple offices when needed.
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Housing Reception & Customer Service Advisor in Liverpool employer: Torus Group
As a People Advisor with us, you'll join a dynamic and supportive team dedicated to enhancing the colleague experience in a collaborative environment. Our hybrid working model allows for flexibility between home and our vibrant Liverpool, Warrington, or St Helens offices, ensuring a healthy work-life balance. We prioritise employee growth through continuous learning opportunities and a commitment to fostering a fair and inclusive workplace culture, making us an exceptional employer for those seeking meaningful and rewarding careers.
