Torus Foundation is seeking a friendly, reliable and customer-focused Catering Assistant to join the team at FireFit Hub on a part-time basis. Based within Café Recharge, you'll play an important role in creating a welcoming experience for young people, community members and visitors by preparing and serving food and drinks, delivering excellent customer service, and supporting the smooth day-to-day running of the café.
This is a varied, hands-on role where no two days are the same. From serving customers and making drinks to preparing food, setting up rooms for bookings, washing up and maintaining high standards of cleanliness, you'll be a key part of ensuring FireFit Hub continues to provide an excellent service to all who visit.
Working Pattern / Rota:
- Monday: 10:00am to 3:00pm
- Tuesday to Friday: 10:15am to 3:00pm
- Flexibility is required to support training, annual leave cover and the needs of the business.
Please note that, due to FFH operating on annualised hours, the contracted hours for this role are 25.34 per week. Scheduled shifts total 24 hours, with the remaining hours allocated to training, meetings and other role-related activities. Flexibility is essential, and additional hours may be available to support service needs and cover annual leave.
What you'll be doing:
- Preparing and serving food and drinks within Café Recharge, including catering for meetings, events and external bookings.
- Delivering a friendly, welcoming and professional service to customers, visitors and young people using FireFit Hub.
- Processing orders and payments accurately using the Legend Point of Sale system and handling cash in line with procedures.
- Supporting stock control, monitoring stock levels and assisting with ordering and replenishment as required.
- Maintaining high standards of cleanliness, food hygiene and food safety throughout the café, kitchen and customer areas.
- Carrying out daily cleaning duties, including washing up, clearing tables, cleaning equipment and ensuring workspaces are well maintained.
- Assisting with room set-up and catering arrangements for activities, events and bookings across the hub.
- Working towards service targets, including reducing waste and helping provide affordable food options.
- Listening to feedback from customers and young people and supporting improvements to the café offer.
- Promoting a safe, inclusive and welcoming environment, following safeguarding, health and safety and equality policies at all times.
- Supporting promotional activities, community events and other operational duties across FireFit Hub as required.
- Working flexibly as part of the wider team to meet the needs of the business.
What we're looking for:
- Experience in a catering, hospitality, café or customer-facing role.
- A minimum Level 2 Food Hygiene Certificate.
- Friendly, approachable and passionate about delivering excellent customer service.
- Comfortable engaging with a wide range of customers, including children, young people and community members.
- Happy to take on a varied role, including food preparation, serving customers, setting up rooms, cleaning and washing up.
- Able to work independently and as part of a team, with strong communication and organisational skills.
- Confident using Microsoft applications and Point of Sale (POS) systems.
- A flexible, reliable and positive team player with a can-do attitude.
- Committed to maintaining high standards of food hygiene, health and safety, and safeguarding.
Interview process:
Shortlisted candidates will be invited to attend an in-person competency-based discussion at our FireFit Hub on Tuesday 22nd September 2026.
Additional Information:
Successful applicants must complete the following pre-employment checks including:
- Right to work verification
- Qualification certificate check
- Two satisfactory references
- Occupational Health Questionnaire
- DBS check (if required for role)
- Completion of all new starter documentation, including signed Terms and Conditions
Please note, we reserve the right to close this advert early if we receive a sufficient number of applications.
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