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- Tasks: Support tenants with practical advice and hands-on assistance to maintain their tenancies.
- Company: Leading housing support agency in the UK dedicated to helping individuals thrive.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives by helping them secure stable housing.
- Qualifications: Experience in housing or social care and strong customer care skills required.
- Other info: Join a passionate team committed to empowering individuals and fostering community.
The predicted salary is between 30000 - 42000 £ per year.
A leading housing support agency in the UK seeks a motivated Tenancy Sustain Officer to provide practical advice and hands-on support to tenants facing unmet support needs.
Role involves:
- Triaging referrals
- Offering housing-related guidance
- Managing safeguarding risks
- Ensuring individuals access necessary services to maintain their tenancies
Ideal candidates will have previous experience in housing or social care, a strong customer care approach, and relevant qualifications like GCSEs in English and Maths.
Housing Tenancy Sustainment Specialist employer: Torus Group
Contact Detail:
Torus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Tenancy Sustainment Specialist
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and social care sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that perfect role.
✨Tip Number 2
Prepare for interviews by researching the agency's values and recent projects. We want to see how you can fit into their mission of supporting tenants. Show them you’re not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your responses to common interview questions related to tenancy sustainment. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always on the lookout for passionate individuals like you to join our team.
We think you need these skills to ace Housing Tenancy Sustainment Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing or social care. We want to see how your skills match the role, so don’t be shy about showcasing relevant qualifications and experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting tenants and how your customer care approach aligns with our mission at StudySmarter.
Showcase Your Problem-Solving Skills: In this role, you'll be triaging referrals and managing safeguarding risks. Be sure to include examples in your application that demonstrate your ability to handle challenges effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Torus Group
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Tenancy Sustainment Specialist. Understand the challenges tenants face and be ready to discuss how you can provide practical advice and support. Familiarise yourself with local housing policies and safeguarding practices, as these will likely come up in conversation.
✨Showcase Your Experience
Prepare specific examples from your previous roles in housing or social care that demonstrate your customer care skills and ability to manage safeguarding risks. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the agency's approach to tenant support and how they measure success in tenancy sustainment. This shows your genuine interest in the role and helps you assess if the agency aligns with your values.
✨Dress the Part
While the role is about supporting others, first impressions matter. Dress smartly and professionally to convey your seriousness about the position. A polished appearance can boost your confidence and set a positive tone for the interview.
