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- Tasks: Provide hands-on support and practical advice to tenants in need.
- Company: Leading housing support agency dedicated to helping individuals thrive.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives by helping them maintain their homes.
- Qualifications: Experience in housing or social care and strong customer care skills.
- Other info: Join a passionate team committed to community support and development.
The predicted salary is between 30000 - 42000 £ per year.
A leading housing support agency in the UK seeks a motivated Tenancy Sustain Officer to provide practical advice and hands-on support to tenants facing unmet support needs.
Role involves:
- Triaging referrals
- Offering housing-related guidance
- Managing safeguarding risks
- Ensuring individuals access necessary services to maintain their tenancies
Ideal candidates will have previous experience in housing or social care, a strong customer care approach, and relevant qualifications like GCSEs in English and Maths.
Housing Tenancy Sustainment Specialist in England employer: Torus Group
Contact Detail:
Torus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Tenancy Sustainment Specialist in England
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and social care sectors. Let them know you're on the lookout for opportunities, and you might just get a lead on a role that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the agency you’re applying to and understand their mission. Be ready to discuss how your experience aligns with their goals, especially in tenancy sustainment and customer care.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your hands-on experience in housing support. Use real-life examples to demonstrate how you've helped tenants overcome challenges.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that perfect job. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Housing Tenancy Sustainment Specialist in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing or social care. We want to see how your skills match the role, so don’t be shy about showcasing relevant qualifications and any hands-on support you've provided in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping tenants and how your customer care approach aligns with our mission. Keep it personal and engaging – we love a good story!
Showcase Your Problem-Solving Skills: In this role, you'll be triaging referrals and managing safeguarding risks. Use your application to demonstrate specific examples of how you've tackled challenges in previous roles. We want to see your critical thinking in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Torus Group
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Tenancy Sustainment Specialist. Understand the challenges tenants face and be ready to discuss how you can provide practical advice and support. Familiarise yourself with local housing policies and safeguarding practices, as these will likely come up in conversation.
✨Showcase Your Experience
Prepare specific examples from your previous roles in housing or social care that demonstrate your customer care skills and ability to manage safeguarding risks. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the agency's approach to supporting tenants and how they measure success in tenancy sustainment. This shows your genuine interest in the role and helps you assess if the agency aligns with your values.
✨Dress the Part
While the role is about supporting others, first impressions matter. Dress smartly and professionally to convey that you take the opportunity seriously. A polished appearance can help set a positive tone for the interview.
