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- Tasks: Own technical integrations with healthcare partners and resolve issues in real-time.
- Company: Join Tortus AI, transforming healthcare with innovative AI solutions.
- Benefits: 28 days holiday, latest tech equipment, and flexible work options.
- Other info: Opportunities for career growth into leadership or product roles.
- Why this job: Make a real impact in healthcare while working with cutting-edge technology.
- Qualifications: Experience in systems integration and strong communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
About Tortus AI
At Tortus we work with clinicians and hospitals to provide clinically safe and reliable AI. We use speech-to-text and LLM models to infer information about a patient visit and provide verified documentation and actions — eliminating the documentation burden that costs clinicians hours every day. We've recorded over 1 million consultations. Clients include London Ambulance Service and a large proportion of UK GP surgeries. We are now entering our next phase: an AI doctor product and a ~£30M Series A raise.
About the role
Same generalist full-stack profile as our Full-stack Engineer role, but designed for an engineer who is energised by the combination of technically complex integration work and direct customer and partner engagement. You will spend significant time in front of clients — not as a sales function, but as the technical authority making integrations work. This is not for everyone. The work can be integration-heavy by nature. But if you find satisfaction in making complex systems talk to each other reliably, and enjoy the human dimension of doing that in partnership with external teams, this is an excellent fit.
What you'll do
- Own and deliver technical integrations with healthcare partners and enterprise clients end-to-end
- Serve as primary technical point of contact for partners during and after integration
- Diagnose and resolve integration issues in real time, often in customer-facing settings
- Translate partner requirements into clean, maintainable integration code
- Feed partner and client technical feedback back into product and engineering
- Contribute to integration tooling and repeatable patterns
What we're looking for
- Same generalist full-stack profile as Full-stack Engineer role
- Genuine comfort in customer and partner-facing settings — you can run a technical meeting with a hospital IT team and enjoy doing it
- High EQ and strong communication; you build trust quickly
- Experience with systems integration: APIs, data pipelines; HL7/FHIR a strong plus
- Resilience navigating legacy systems and organisational complexity
Nice to have
- Experience in healthtech or enterprise software integration
- Familiarity with NHS or US healthcare data standards (HL7, FHIR, SMART on FHIR)
- Prior solutions engineering or technical account management experience
What does wild success look like?
In 12–18 months, you are the person NHS trusts and enterprise clients ask for by name. You have delivered integrations that are clean, well-documented, and maintainable — not just working. You have fed enough partner insight back into the product that the team builds things differently because of what you've seen in the field.
Where does this role take you?
Forward Deployed Engineers with strong track records can move into solutions engineering leadership, partnerships, or product roles with deep domain expertise. The clinical and enterprise context you build here is genuinely rare and commercially valuable.
Our stack
GCP · GKE · Terraform · GitOps & ArgoCD · PostgreSQL + Redis · TypeScript across the stack (React, NestJS) · Python/FastAPI for ML workloads · Pub/Sub for events · Self-hosted ML models
What we offer
- 28 days holiday + bank holidays
- Latest MacBook and the right equipment
- Office-first culture based at Holborn Town Hall — typically Tuesday, Wednesday, Thursday in office; Monday and Friday flexible
- The chance to genuinely transform healthcare
Forward Deployed Engineer in London employer: TORTUS
Contact Detail:
TORTUS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Forward Deployed Engineer in London
✨Tip Number 1
Get to know the company inside out! Research Tortus AI, their products, and their mission. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your technical explanations! Since you'll be the go-to person for integrations, make sure you can clearly explain complex concepts in simple terms. This will help build trust with clients and partners.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Tortus AI.
We think you need these skills to ace Forward Deployed Engineer in London
Some tips for your application 🫡
Show Your Passion for Integration: When writing your application, let us see your enthusiasm for making complex systems work together. Share examples of past experiences where you've successfully integrated systems or solved tricky technical issues, especially in customer-facing situations.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your familiarity with healthcare data standards like HL7 or FHIR, as this will show us you understand the industry and its challenges.
Communicate Clearly: Since this role involves a lot of interaction with clients, it's crucial to demonstrate your communication skills in your written application. Use clear, concise language and avoid jargon unless necessary. We want to see how well you can convey complex ideas simply.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also ensures that your application reaches us quickly. Plus, it shows you're proactive and keen to join our team!
How to prepare for a job interview at TORTUS
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like GCP, Terraform, and TypeScript. Brush up on your knowledge of APIs and data pipelines, as you'll need to demonstrate your technical prowess during the interview.
✨Show Off Your People Skills
Since this role involves a lot of client interaction, practice how you communicate complex technical concepts in simple terms. Think about examples where you've successfully engaged with clients or partners, and be ready to share those stories.
✨Prepare for Real-Time Problem Solving
Expect to face scenarios where you’ll need to diagnose integration issues on the spot. Prepare by reviewing common integration challenges and think through how you would approach solving them in a customer-facing situation.
✨Understand the Healthcare Landscape
Familiarise yourself with NHS and US healthcare data standards like HL7 and FHIR. Being able to discuss these standards confidently will show that you understand the context in which Tortus AI operates and can hit the ground running.