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- Tasks: Own technical integrations with healthcare partners and deliver solutions end-to-end.
- Company: Join Tortus AI, transforming healthcare with innovative AI solutions.
- Benefits: 28 days holiday, latest tech, flexible work options, and a chance to make a real impact.
- Other info: Dynamic environment with opportunities for career growth in solutions engineering and product roles.
- Why this job: Be the go-to expert for NHS trusts and enterprise clients, shaping the future of healthcare.
- Qualifications: Full-stack experience, strong communication skills, and comfort in customer-facing roles.
The predicted salary is between 60000 - 80000 £ per year.
About Tortus AI
At Tortus we work with clinicians and hospitals to provide clinically safe and reliable AI. We use speech-to-text and LLM models to infer information about a patient visit and provide verified documentation and actions — eliminating the documentation burden that costs clinicians hours every day. We've recorded over 1 million consultations. Clients include London Ambulance Service and a large proportion of UK GP surgeries. We are now entering our next phase: an AI doctor product and a ~£30M Series A raise.
About the role
Same generalist full-stack profile as our Full-stack Engineer role, but designed for an engineer who is energised by the combination of technically complex integration work and direct customer and partner engagement. You will spend significant time in front of clients — not as a sales function, but as the technical authority making integrations work. This is not for everyone. The work can be integration-heavy by nature. But if you find satisfaction in making complex systems talk to each other reliably, and enjoy the human dimension of doing that in partnership with external teams, this is an excellent fit.
What you'll do
- Own and deliver technical integrations with healthcare partners and enterprise clients end-to-end
- Serve as primary technical point of contact for partners during and after integration
- Diagnose and resolve integration issues in real time, often in customer-facing settings
- Translate partner requirements into clean, maintainable integration code
- Feed partner and client technical feedback back into product and engineering
- Contribute to integration tooling and repeatable patterns
What we're looking for
- Same generalist full-stack profile as Full-stack Engineer role
- Genuine comfort in customer and partner-facing settings — you can run a technical meeting with a hospital IT team and enjoy doing it
- High EQ and strong communication; you build trust quickly
- Experience with systems integration: APIs, data pipelines; HL7/FHIR a strong plus
- Resilience navigating legacy systems and organisational complexity
Nice to have
- Experience in healthtech or enterprise software integration
- Familiarity with NHS or US healthcare data standards (HL7, FHIR, SMART on FHIR)
- Prior solutions engineering or technical account management experience
What does wild success look like?
In 12–18 months, you are the person NHS trusts and enterprise clients ask for by name. You have delivered integrations that are clean, well-documented, and maintainable — not just working. You have fed enough partner insight back into the product that the team builds things differently because of what you've seen in the field.
Where does this role take you?
Forward Deployed Engineers with strong track records can move into solutions engineering leadership, partnerships, or product roles with deep domain expertise. The clinical and enterprise context you build here is genuinely rare and commercially valuable.
Our stack
GCP · GKE · Terraform · GitOps & ArgoCD · PostgreSQL + Redis · TypeScript across the stack (React, NestJS) · Python/FastAPI for ML workloads · Pub/Sub for events · Self-hosted ML models
What we offer
- 28 days holiday + bank holidays
- Latest MacBook and the right equipment
- Office-first culture based at Holborn Town Hall — typically Tuesday, Wednesday, Thursday in office; Monday and Friday flexible
- The chance to genuinely transform healthcare
Forward Deployed Engineer employer: Tortus AI LTD
Contact Detail:
Tortus AI LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Forward Deployed Engineer
✨Tip Number 1
Get to know the company inside out! Research Tortus AI, their products, and their clients. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your technical explanations! Since you'll be the go-to person for integrations, make sure you can clearly explain complex concepts in simple terms. This will build trust with clients and partners.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Tortus AI.
We think you need these skills to ace Forward Deployed Engineer
Some tips for your application 🫡
Show Your Passion for Integration: When you're writing your application, let us see your enthusiasm for making complex systems work together. Share examples of past experiences where you've tackled integration challenges and how you enjoyed the process.
Highlight Your Communication Skills: Since this role involves a lot of client interaction, make sure to emphasise your strong communication skills. Tell us about times when you've successfully navigated technical discussions with non-technical stakeholders.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that align with our job description. We want to see how you fit into our vision at Tortus AI.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Tortus AI LTD
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like GCP, Terraform, and TypeScript. Brush up on your knowledge of APIs and data pipelines, as you'll need to demonstrate your technical prowess during the interview.
✨Show Off Your People Skills
Since this role involves a lot of client interaction, practice how you communicate complex technical concepts in simple terms. Be ready to share examples of past experiences where you've successfully navigated customer-facing situations.
✨Prepare for Real-Time Problem Solving
Expect to tackle some integration issues on the spot. Think through potential scenarios where things might go wrong and how you would resolve them. This will show your ability to think critically and act quickly under pressure.
✨Understand the Healthcare Landscape
Familiarise yourself with healthcare data standards like HL7 and FHIR. Being able to discuss these topics will not only impress your interviewers but also demonstrate your genuine interest in the healthtech sector.