Team Member

Team Member

London Part-Time No home office possible
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At a Glance

  • Tasks: Join our team in Clapham, serving delicious Californian Mexican food with a smile.
  • Company: Tortilla is a vibrant family of over 60 stores dedicated to fresh, authentic cuisine.
  • Benefits: Enjoy free meals, discounts, social events, and wellbeing support while earning up to ÂŁ12.41 per hour.
  • Why this job: Be part of a fun, inclusive culture where 98% of crew love their job and grow their careers.
  • Qualifications: No experience needed; just bring your enthusiasm and a friendly attitude!
  • Other info: Opportunities for career progression and professional qualifications through our Apprentice scheme.

Here at Tortilla, we are seeking to recruit a Team Member to join us in Clapham. You will join us on a permanent basis, with part-time and full-time opportunities available, and in return, you will receive a competitive rate of up to ÂŁ12.41 per hour paid every 2 weeks.

Benefits we can offer you as our Team Member:

  • Free meals on shifts
  • Epic social events and entertainment fund for the whole team
  • Far more sociable hours than many other restaurant brands
  • 50% discount for your friends and family
  • Love your job! 98% of our crew say they love their working day
  • Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more via Perkbox
  • Wellbeing support including free counselling, financial and legal advice

Career progression as the Team Member:

  • Structured career development to Shift Leader and beyond
  • Real progression and development opportunities – a third of HQ staff started in store!
  • Earn professional qualifications with our Apprentice scheme

What we’re looking for in our Team Member:

Our Team Members are the face of Tortilla! Whether you have previous experience in a bar, restaurant, hotel, coffee shop, fast food chain - or you’re looking for your first job – the important thing for us is that you’re keen to learn, friendly and outgoing. Your winning smile and upbeat personality helps create the happy, vibrant atmosphere we’re famous for!

If you’ve had previous experience as a Pot Washer, Kitchen Porter, Kitchen Assistant, Prep Chef, Commis Chef or Line Chef and want to keep working behind the scenes, where the magic starts by preparing our delicious toppings and recipes, or want to take your first step into being cross-trained in customer service - what matters to us is that you’re hungry to learn, fanatical about our #eatfresh motto and ready to work with the best, freshest and highest quality ingredients.

So, if you want to be part of our family, making sure that every guest who comes through the door gets served high quality, delicious food and leaves with a smile, then click “apply” now and join us as our Team Member!

About Us

Our family of over 60 stores is united by a shared passion for serving high quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don’t have a single freezer in our business! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. We take pride in fostering a diverse and inclusive company culture, ensuring that everyone feels welcome and valued. Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging and camaraderie.

Team Member employer: Tortilla

At Tortilla in Clapham, we pride ourselves on being an exceptional employer, offering a vibrant work culture where 98% of our crew love their jobs. With competitive pay, free meals during shifts, and a range of benefits including discounts and wellbeing support, we ensure our Team Members feel valued and supported. Our commitment to career progression is evident, with structured development opportunities leading to roles like Shift Leader, making Tortilla not just a job, but a place to grow and thrive.
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Contact Detail:

Tortilla Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member

✨Tip Number 1

Familiarise yourself with Tortilla's menu and values. Understanding their commitment to fresh ingredients and customer service will help you stand out during any informal chats or interviews.

✨Tip Number 2

Show your enthusiasm for learning and teamwork. Highlight any past experiences where you've worked in a team or learned new skills quickly, as this aligns perfectly with what Tortilla is looking for in a Team Member.

✨Tip Number 3

Engage with Tortilla on social media. Commenting on their posts or sharing your love for their food can help you get noticed and show your genuine interest in being part of their team.

✨Tip Number 4

Prepare to discuss your availability and flexibility. Since they offer both part-time and full-time roles, being open about your schedule can make you a more attractive candidate.

We think you need these skills to ace Team Member

Customer Service Skills
Teamwork
Communication Skills
Adaptability
Time Management
Attention to Detail
Positive Attitude
Ability to Work Under Pressure
Basic Food Preparation Skills
Problem-Solving Skills
Willingness to Learn
Multitasking
Friendly and Outgoing Personality

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Tortilla is looking for in a Team Member. Highlight your enthusiasm for learning and your friendly, outgoing personality in your application.

Tailor Your CV: Make sure your CV reflects any relevant experience you have, whether it's in food service or other customer-facing roles. Emphasise skills that align with Tortilla's values, such as teamwork and a passion for quality food.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at Tortilla. Mention your eagerness to learn and how you can contribute to the vibrant atmosphere they pride themselves on.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.

How to prepare for a job interview at Tortilla

✨Show Your Enthusiasm

Tortilla values a friendly and outgoing personality, so make sure to express your enthusiasm for the role. Share why you want to work there and how their #eatfresh motto resonates with you.

✨Highlight Relevant Experience

Even if you’re new to the industry, mention any relevant experience you have, whether it’s in a restaurant, café, or even customer service. If you've worked behind the scenes, like as a Kitchen Assistant or Pot Washer, be sure to discuss that!

✨Demonstrate Your Willingness to Learn

Tortilla is looking for team members who are eager to learn and grow. Be prepared to discuss how you’ve embraced learning opportunities in the past and how you plan to continue developing your skills.

✨Ask Questions About the Team Culture

Since Tortilla prides itself on a familial atmosphere and social events, ask questions about team dynamics and how they foster a positive work environment. This shows your interest in being part of their community.

Team Member
Tortilla
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