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For Companies At a Glance
- Tasks: Support the marketing team with creative content and channel updates.
- Company: Join Tortilla, the UK's largest fast-casual Mexican restaurant group.
- Benefits: Enjoy 25 days holiday, bonus scheme, and 100% food discount!
- Why this job: Combine creativity and organisation to elevate a fun brand experience.
- Qualifications: 6-12 months in marketing or hospitality; design skills a plus.
- Other info: Exciting staff socials and excellent career growth opportunities await!
The predicted salary is between 28800 - 43200 £ per year.
Marketing and Creative Executive
Full-time, permanent
Reporting to: Head of Brand and Marketing
Location: Fitzrovia, London
Role Overview
As Marketing and Creative Executive, you’ll be a key support to the Marketing team; helping to keep our channels, campaigns and communications running smoothly. You’ll play an important part in how the brand shows up creatively and visually – including content, digital channels and in-store touchpoints. This role is ideal for someone creative, with great taste and a sharp eye for detail, who’s excited to combine creativity and organisation to keep the brand looking its best.
Key Responsibilities
Channel Updates & Content
- Own updates for brand channels and menus
- Ensure all customer-facing content is accurate, up to date and on-brand.
- Coordinate asset distribution across channels.
Customer Experience
- Monitor and respond to customer feedback
- Spot trends and share insights with the team.
- Support initiatives to improve the in-restaurant and online experience.
Design & Content Support
- Support the Graphic Designer in producing and adapting campaign assets inline with brand.
- Support the Social Media Agency with content creation, briefing and approvals.
- Help with photoshoots, content creation and asset management.
Marketing Communications
- Draft and distribute weekly/monthly updates to stores, ensuring clear guidance on campaigns, offers and local activity.
- Manage the marketing inbox and answer store queries on campaigns, offers and promotions.
Local Marketing Support
- Assist restaurants with local marketing requests.
- Track and report on local activity, sharing successes and learnings.
General Marketing Support
- Assist the team with campaign planning and execution.
- Help monitor competitors and cultural trends.
- Provide ad-hoc admin support to keep the marketing team running smoothly.
Skills & Experience
- 6-12 months’ experience in marketing, content or hospitality.
- Organised and detail-oriented, with a can-do attitude.
- Confident communicator, able to write clearly and manage multiple stakeholders.
- Design skills and/or understanding of Adobe Creative Suite a bonus.
- Familiarity with digital channels (social, web, app, CRM), and SEO copywriting.
- Creative eye with interest in branding and content.
- Passion for restaurants, hospitality and delivering great customer experiences.
Benefits
- 25 days holiday + bank holidays + extra day off for your birthday!
- Bonus scheme
- 100% discount on food at Tortilla & Chilango restaurants
- Pension contribution
- Perkbox membership (access to wellbeing programme & thousands of discounts)
- An exciting a staff socials diary of events ranging from summer socials, our annual conference, and famous Christmas parties and much more in between!
The Brand
Founded in October 2007, Tortilla is the UK’s largest fast-casual Mexican restaurant group, offering a high-quality, affordable, and freshly prepared California-style Mexican menu.
Tortilla was founded by Brandon and Jen Stephens after they identified a gap in the UK market for a high-quality, fun, and affordable fast-casual Mexican restaurant We are committed to maintaining the authenticity of our ingredients and preparation methods – we do not have a single freezer on site!
Following a period of impressive growth, we operate a multichannel order strategy that enables customers to enjoy our fast, filling, fresh food across dine in, self-serve, take away, click & collect and delivery. This is supported by more than 65 Tortilla restaurants across the UK, 10 sites in Dubai and Saudi Arabia, 32 newly acquired sites in France and partnerships with leading delivery platforms.
Marketing and Creative Executive employer: Tortilla
Contact Detail:
Tortilla Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing and Creative Executive
✨Tip Number 1
Get to know the brand inside out! Dive into Tortilla's values, menu, and customer experience. When you show up for interviews, drop in some specific examples of how your skills can enhance their creative vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Show off your creativity! Bring a portfolio that highlights your best work, especially anything related to marketing or content creation. This is your chance to visually demonstrate how you can contribute to the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Marketing and Creative Executive
Some tips for your application 🫡
Show Your Creative Side: As a Marketing and Creative Executive, we want to see your creativity shine through in your application. Use engaging language and showcase your design skills or any relevant projects that highlight your creative flair.
Tailor Your Application: Make sure to tailor your CV and cover letter to the role. Highlight your experience in marketing, content creation, and customer experience, and how they align with what we’re looking for at Tortilla.
Be Clear and Concise: We appreciate clear communication, so keep your writing straightforward and to the point. Avoid jargon and make sure your application is easy to read – this will help us understand your qualifications quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Tortilla
✨Know the Brand Inside Out
Before your interview, dive deep into Tortilla's brand values and offerings. Familiarise yourself with their menu, recent campaigns, and customer feedback. This will not only show your enthusiasm but also help you discuss how you can contribute creatively to their marketing efforts.
✨Showcase Your Creative Side
Prepare a portfolio that highlights your previous marketing or creative projects. Include examples of content you've created, campaigns you've worked on, or any design work if applicable. Be ready to discuss your thought process and how your creativity aligns with the brand's vision.
✨Be Ready to Discuss Trends
Stay updated on current marketing trends, especially in the hospitality sector. Be prepared to share insights on what’s working well in the industry and how you can apply these trends to enhance Tortilla's customer experience and marketing strategies.
✨Practice Clear Communication
As a Marketing and Creative Executive, you'll need to communicate effectively with various stakeholders. Practice articulating your ideas clearly and confidently. Consider mock interviews with friends or family to refine your communication skills and ensure you can manage multiple topics smoothly.