At a Glance
- Tasks: Lead a vibrant team and ensure every guest enjoys our delicious Californian Mexican food.
- Company: Join Tortilla, a family of over 60 stores passionate about fresh, authentic food.
- Benefits: Competitive salary, flexible working, free meals, and 33 days holiday plus perks!
- Other info: Exciting career progression opportunities and epic social events await!
- Why this job: Be part of a fun, supportive environment where 98% of crew love their job!
- Qualifications: Experience in hospitality or management with a passion for great service.
The predicted salary is between 38500 - 38500 £ per year.
Here at Tortilla, we are seeking to recruit a General Manager to join our team in Southampton's West Quay !
You will join us on a full-time, permanent contract and in return, you will receive a competitive salary of up to £38,500 per annum plus an amazing, achievable bonus worth up to £10,000 per year.
Benefits we offer you as our
General
Manager
- The opportunity for flexible working
- Free meals on shifts
- 33 days paid holiday per year (extra day for your birthday!)
- Win amazing prizes including holidays, festival tickets and more through incentives
- Far more sociable hours than many other restaurant brands
- Genuine work/life balance
- Love your job! 98% of our crew say they love their working day
- Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more through Perkbox!
- Wellbeing support including free counselling, financial and legal advice Career progression as the
- General
Manager
- Ongoing professional training and development – earn NVQs with our Apprenticeship Scheme
- Real career progression from General Manager to Operations – and beyond!
- Opportunity to get involved with new openings
- Freedom to move between sites and grow with the group About Us Our family of over 60 stores is united by a shared passion for serving high quality, fresh Californian Mexican food.
What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don't have a single freezer in our business - all our food is, in fact, freshly made!
As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound.
Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store.
The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging.
- What we’re looking for in our
- General
Manager: We’d love you to have a good understanding of GP & Labour control whilst being passionate about food and at your happiest looking after customers.
We’ll need you to train, inspire & develop a happy team to ensure that every guest gets the amazing food and service we’re famous for!
It’s great if you’ve worked in a similar QSR environment but we’d also love to hear from you if you’ve spent time running a bar, restaurant or contract catering unit.
As long as you’re passionate about delivering amazing service then you’re probably our kind of amigo!
So, if you want to be part of our family, making sure that every guest who comes through the door gets served high quality, delicious food and leaves with a smile, then click “apply” now and join us as our General Manager!
Locations
General Manager in Hampshire, Southampton employer: Tortilla
Tortilla is an excellent employer that fosters a vibrant and positive working environment in Edinburgh, offering both part-time and full-time roles. Employees enjoy benefits like free meals during shifts, engaging team events, and ample opportunities for career development, making it a rewarding place to grow professionally while being part of a supportive community.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Hampshire, Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Tortilla. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Tortilla
Don't be shy about reaching out to Tortilla directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Hampshire, Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Tortilla and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Tortilla
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
