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- Tasks: Lead a vibrant team to deliver amazing food and service in a fun environment.
- Company: Join Tortilla, a family of over 60 stores passionate about fresh Californian Mexican food.
- Benefits: Enjoy flexible working, free meals, 33 days holiday, and exciting prizes!
- Other info: Epic social events and a genuine focus on employee wellbeing and growth.
- Why this job: Be part of a growing brand with real career progression and a supportive culture.
- Qualifications: Experience in hospitality or customer service, with a passion for food and team development.
The predicted salary is between 36000 - 46000 ÂŁ per year.
Here at Tortilla, we are seeking to recruit a General Manager to join our team in Durham! You will join us on a full-time, permanent contract and in return, you will receive a competitive salary of up to ÂŁ36,000 per annum plus an amazing, achievable bonus worth up to ÂŁ10,000 per year.
Benefits we offer you as our General Manager:
- The opportunity for flexible working
- Free meals on shifts
- 33 days paid holiday per year (+extra day for your birthday!)
- Win amazing prizes including holidays, festival tickets and more through incentives
- Far more sociable hours than many other restaurant brands
- Genuine work/life balance
- Love your job! 98% of our crew say they love their working day
- Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more through Perkbox!
- Wellbeing support including free counselling, financial and legal advice
Career progression as the General Manager:
- Ongoing professional training and development – earn NVQs with our Apprenticeship Scheme
- Real career progression from General Manager to Operations – and beyond!
- Opportunity to get involved with new openings
- Freedom to move between sites and grow with the group
About Us
Our family of over 60 stores is united by a shared passion for serving high quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don't have a single freezer in our business - all our food is, in fact, freshly made! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging.
What we’re looking for in our General Manager:
We’d love you to have a good understanding of GP & Labour control whilst being passionate about food and at your happiest looking after customers. We’ll need you to train, inspire & develop a happy team to ensure that every guest gets the amazing food and service we’re famous for! It’s great if you’ve worked in a similar QSR environment but we’d also love to hear from you if you’ve spent time running a bar, restaurant or contract catering unit. As long as you’re passionate about delivering amazing service then you’re probably our kind of amigo!
So, if you want to be part of our family, making sure that every guest who comes through the door gets served high quality, delicious food and leaves with a smile, then click “apply” now and join us as our General Manager!
General Manager in Durham employer: Tortilla
Contact Detail:
Tortilla Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Durham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opening at Tortilla or elsewhere.
✨Tip Number 2
Prepare for those interviews by researching Tortilla's values and culture. Show us that you’re not just about the numbers but also about creating a fantastic experience for our guests and team!
✨Tip Number 3
Practice your pitch! Be ready to explain how your past experiences make you the perfect fit for the General Manager position. Highlight your passion for food and customer service – we love that!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our Tortilla family!
We think you need these skills to ace General Manager in Durham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for food and customer service shine through. We want to see that you genuinely care about delivering amazing experiences to our guests!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in QSR or similar environments. We love seeing how your background aligns with our values and the role of General Manager.
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who fits into our family atmosphere, so let us know what makes you unique and why you’d be a great addition to our team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Tortilla
✨Know Your Stuff About Tortilla
Before the interview, dive deep into Tortilla's values and mission. Understand their commitment to fresh ingredients and customer service. This will help you connect your passion for food and service with what they stand for.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team. Prepare examples of how you've trained and inspired teams in the past. Highlight any specific achievements that demonstrate your ability to create a positive work environment and deliver excellent customer service.
✨Be Ready to Discuss Financials
Since the role involves GP & Labour control, brush up on your financial knowledge. Be prepared to discuss how you've managed budgets or improved profitability in previous roles. This shows you're not just about the food but also about the business side of things.
✨Bring Your Passion for Food
Let your love for food shine through during the interview. Share your favourite dishes, cooking experiences, or even how you keep up with food trends. This will resonate well with the team and show that you're genuinely excited about the role.