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- Tasks: Lead a vibrant team, ensuring top-notch service and delicious food for our guests.
- Company: Join Tortilla, a family of over 65 stores passionate about fresh Californian Mexican food.
- Benefits: Enjoy flexible working, free meals, 33 days holiday, and amazing discounts.
- Why this job: Be part of a fun, supportive environment with real career progression opportunities.
- Qualifications: Experience in management or supervision, with a passion for food and customer service.
- Other info: Epic social events and a genuine focus on developing our people.
The predicted salary is between 26000 - 36000 ÂŁ per year.
Here at Tortilla, we are seeking to recruit an Assistant Manager to join our team in Birmingham Grand Central. You will join us on a full‑time, permanent contract with the salary going up to £32,500 per annum plus an amazing, achievable bonus worth up to £7,000 per year.
Benefits we offer our Assistant Manager:
- The opportunity for flexible working
- Free meals on shifts
- 33 days paid holiday per year
- Win amazing prizes including holidays, festival tickets and more through incentives
- Far more sociable hours than many other restaurant brands
- Genuine work/life balance
- Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more through Perkbox!
- Wellbeing support including free counselling, financial and legal advice
Career progression for the Assistant Manager:
- Ongoing professional training and development – earn NVQs with our Apprenticeship Scheme
- Real career progression from Assistant Manager to General Manager and beyond!
- Opportunity to get involved with new openings
- Freedom to move between sites and grow with the group
About Us
Our family of over 65+ stores is united by a shared passion for serving high quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don’t have a single freezer in our business – all our food is, in fact, freshly made! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. Our genuine focus on developing our people is exemplified by the fact that one‑third of our headquarters staff started their journey working in‑store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging.
What we’re looking for in our Assistant Manager:
We’d love you to be an Assistant Manager or experienced Supervisor with a good understanding of GP & Labour control – but more important to us is that you’re passionate about food and at your happiest looking after customers whilst training, inspiring & developing a happy team. Maybe you’ve worked in a similar QSR environment, or perhaps you’ve spent time running a bar, restaurant or contract catering unit. As long as you’re passionate about delivering amazing service then you’re probably our kind of amigo and we’d love to hear from you!
So, if you want to be part of our family, making sure that every guest who comes through the door gets served high quality, delicious food and leaves with a smile, then click “apply” now and join us as our Assistant Manager!
Assistant Manager in Birmingham employer: Tortilla
Contact Detail:
Tortilla Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the restaurant industry. A personal recommendation can go a long way in landing that Assistant Manager role.
✨Tip Number 2
Prepare for the interview by researching Tortilla's values and culture. Show us how your passion for food and customer service aligns with our mission. We want to see that you’re not just looking for a job, but a place where you can thrive!
✨Tip Number 3
Practice common interview questions and answers with a friend. This will help you feel more confident and articulate when discussing your experience and how it relates to the Assistant Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Manager in Birmingham
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Share any experiences that highlight your enthusiasm for serving delicious meals and creating memorable customer experiences.
Highlight Relevant Experience: Make sure to mention any previous roles as an Assistant Manager or Supervisor, especially in QSR environments. We want to see how your background aligns with our needs, so don’t hold back on those details!
Be Yourself: We’re all about authenticity here at Tortilla, so don’t be afraid to let your personality come through in your application. Show us who you are and why you’d be a great fit for our family!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing application and get you one step closer to joining our team!
How to prepare for a job interview at Tortilla
✨Know Your Stuff
Before the interview, make sure you understand Tortilla's menu and values. Familiarise yourself with their commitment to fresh ingredients and customer service. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully trained or inspired others in previous roles. Highlight your experience in managing staff and ensuring great customer service, as this is key for the role.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations, like dealing with a difficult customer or managing a busy shift. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Your Passion for Food
Tortilla is looking for someone who loves food and customer service. Share your enthusiasm for the culinary world and any relevant experiences that showcase your dedication to delivering amazing service. This will resonate well with the interviewers.
