At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch service and delicious food.
- Company: Join Tortilla, a fun-loving family serving fresh Californian Mexican cuisine.
- Benefits: Flexible hours, 33 days holiday, free meals, and exciting prizes.
- Other info: Enjoy epic social events and a genuine sense of belonging.
- Why this job: Be part of a growing brand with real career progression and a supportive culture.
- Qualifications: Experience in management or supervision, with a passion for food and customer service.
The predicted salary is between 32100 - 39100 £ per year.
Here at Tortilla, we are seeking to recruit an Assistant Manager to join our team in Newcastle. You will join us on a full‑time, permanent contract with the salary going up to £32,100 per annum plus an amazing, achievable bonus worth up to £7,000 per year.
Benefits we offer our Assistant Manager:
- The opportunity for flexible working
- Free meals on shifts
- 33 days paid holiday per year
- Win amazing prizes including holidays, festival tickets and more through incentives
- Far more sociable hours than many other restaurant brands
- Genuine work/life balance
- Love your job! 98% of our crew say they love their working day
- Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more through Perkbox!
- Wellbeing support including free counselling, financial and legal advice
Career progression for the Assistant Manager:
- Ongoing professional training and development – earn NVQs with our Apprenticeship Scheme
- Real career progression from Assistant Manager to General Manager and beyond!
- Opportunity to get involved with new openings
- Freedom to move between sites and grow with the group
Our family of over 65+ stores is united by a shared passion for serving high quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don't have a single freezer in our business - all our food is, in fact, freshly made! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging.
What we’re looking for in our Assistant Manager:
We’d love you to be an Assistant Manager or experienced Supervisor with a good understanding of GP & Labour control – but more important to us is that you’re passionate about food and at your happiest looking after customers whilst training, inspiring & developing a happy team. Maybe you’ve worked in a similar QSR environment, or perhaps you’ve spent time running a bar, restaurant or contract catering unit. As long as you’re passionate about delivering amazing service then you’re probably our kind of amigo and we’d love to hear from you!
Assistant Manager — Flexible Hours, 33 Days Holiday employer: Tortilla
At Tortilla, we pride ourselves on being an exceptional employer, offering our Assistant Managers in Newcastle a vibrant work culture that prioritises work/life balance and employee wellbeing. With flexible hours, 33 days of paid holiday, and a commitment to career progression through ongoing training and development, we ensure our team members feel valued and supported. Join us for the chance to be part of a passionate family dedicated to serving fresh Californian Mexican food, while enjoying fantastic perks and a genuine sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager — Flexible Hours, 33 Days Holiday
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the restaurant industry. A personal recommendation can go a long way in landing that Assistant Manager role at Tortilla.
✨Tip Number 2
Show your passion for food and customer service during interviews. Share specific examples of how you've gone above and beyond for customers in the past. This will help us see that you’re not just looking for any job, but that you genuinely want to be part of our Tortilla family.
✨Tip Number 3
Prepare some questions about Tortilla’s culture and growth plans. This shows us that you’re not only interested in the position but also in being part of our exciting journey as we expand across the UK. Plus, it gives you a chance to assess if we’re the right fit for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re proactive and really keen on joining our team.
We think you need these skills to ace Assistant Manager — Flexible Hours, 33 Days Holiday
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for food and customer service shine through. We want to see that you're genuinely excited about the role and ready to inspire a team!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in QSR or similar environments. We’re looking for someone who understands GP & Labour control, so don’t forget to mention any related skills!
Be Yourself:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you tick, so share your story and why you’d be a great fit for our family.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board for an exciting journey with Tortilla!
How to prepare for a job interview at Tortilla
✨Know Your Stuff About Tortilla
Before the interview, do a bit of homework on Tortilla. Understand their menu, values, and what makes them unique in the fast-casual dining scene. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Passion for Food
Since they’re looking for someone who’s passionate about food, be ready to share your experiences related to food service. Talk about your favourite dishes, any culinary skills you have, or how you’ve gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Leadership Skills
As an Assistant Manager, you’ll need to inspire and develop your team. Prepare examples of how you’ve successfully led a team in the past, handled conflicts, or trained new staff. Highlighting these experiences will show that you’re ready for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in the role. This not only shows your enthusiasm but also helps you gauge if Tortilla is the right fit for you.
