Team member

Team member

Birmingham Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to serve delicious Californian Mexican food and create a vibrant atmosphere.
  • Company: Tortilla is a growing family of over 60 stores dedicated to fresh, authentic cuisine.
  • Benefits: Enjoy free meals, discounts, wellbeing support, and epic social events with your team.
  • Why this job: Be part of a fun, inclusive culture where 98% of crew love their job and grow their careers.
  • Qualifications: No experience needed; just bring your enthusiasm and a friendly attitude!
  • Other info: Flexible part-time and full-time roles available with structured career progression.

Here at Tortilla, we are seeking to recruit a Team Member to join us in Birmingham New Street. You will join us on a permanent basis, with part-time and full-time opportunities available, and in return, you will receive a competitive rate of ÂŁ12.21 per hour paid every 2 weeks.

Benefits We Can Offer You As Our Team Member:

  • Free meals on shifts
  • Epic social events and entertainment fund for the whole team
  • Far more sociable hours than many other restaurant brands
  • 50% discount for your friends and family
  • Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more via Perkbox
  • Wellbeing support including free counselling, financial and legal advice

Career Progression As The Team Member:

  • Structured career development to Shift Leader and beyond
  • Real progression and development opportunities - a third of HQ staff started in store!
  • Earn professional qualifications with our Apprentice scheme

What We’re Looking For In Our Team Member:

Our Team Members are the face of Tortilla! Whether you have previous experience in a bar, restaurant, hotel, coffee shop, fast food chain - or you’re looking for your first job - the important thing for us is that you’re keen to learn, friendly and outgoing. Your winning smile and upbeat personality helps create the happy, vibrant atmosphere we’re famous for!

If you’ve had previous experience as a Pot Washer, Kitchen Porter, Kitchen Assistant, Prep Chef, Commis Chef or Line Chef and want to keep working behind the scenes, where the magic starts by preparing our delicious toppings and recipes, or want to take your first step into being cross-trained in customer service - what matters to us is that you’re hungry to learn, fanatical about our #eatfresh motto, and ready to work with the best, freshest, and highest quality ingredients.

So, if you want to be part of our family, making sure that every guest who comes through the door gets served high-quality, delicious food and leaves with a smile, then click “apply” now and join us as our Team Member!

About Us:

Our family of over 60 stores is united by a shared passion for serving high-quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don’t have a single freezer in our business! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. We take pride in fostering a diverse and inclusive company culture, ensuring that everyone feels welcome and valued. Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging and camaraderie.

Team member employer: Tortilla Mexican Grill PLC

At Tortilla, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Birmingham New Street. With competitive pay, free meals during shifts, and a strong focus on employee wellbeing and career progression, our team members enjoy a supportive environment where they can thrive. Join us to be part of a family that values authenticity, inclusivity, and personal growth, all while serving delicious Californian Mexican food.
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Contact Detail:

Tortilla Mexican Grill PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team member

✨Tip Number 1

Familiarise yourself with Tortilla's menu and values. Understanding their commitment to fresh ingredients and customer service will help you connect with the team during your interview.

✨Tip Number 2

Showcase your enthusiasm for learning and teamwork. Highlight any past experiences where you've worked in a fast-paced environment or collaborated with others, as this aligns with what Tortilla is looking for.

✨Tip Number 3

Engage with Tortilla's social media platforms. Commenting on posts or sharing your love for their food can demonstrate your genuine interest in the brand and help you stand out.

✨Tip Number 4

Prepare to discuss how you embody their #eatfresh motto. Think of examples from your life that reflect your passion for quality food and customer satisfaction, as this will resonate well with the hiring team.

We think you need these skills to ace Team member

Customer Service Skills
Teamwork
Communication Skills
Adaptability
Attention to Detail
Time Management
Positive Attitude
Ability to Work Under Pressure
Basic Food Preparation Skills
Willingness to Learn
Problem-Solving Skills
Multitasking
Friendly and Outgoing Personality

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Tortilla is looking for in a Team Member. Highlight your enthusiasm for learning and your friendly, outgoing personality in your application.

Tailor Your CV: Make sure your CV reflects any relevant experience you have, whether it's in food service or customer interaction. Emphasise skills that align with Tortilla's values, such as teamwork and a passion for fresh ingredients.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at Tortilla. Mention your eagerness to learn and how you can contribute to creating a vibrant atmosphere for customers.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.

How to prepare for a job interview at Tortilla Mexican Grill PLC

✨Show Your Enthusiasm

Tortilla values a friendly and outgoing personality, so make sure to express your enthusiasm for the role. Share why you love food and customer service, and how you can contribute to creating a vibrant atmosphere.

✨Highlight Relevant Experience

Even if you haven't worked in a restaurant before, mention any relevant experience you have, such as working in a team or customer-facing roles. If you've had previous kitchen experience, be sure to discuss what you've learned and how it applies to the Team Member position.

✨Demonstrate Your Willingness to Learn

Tortilla is looking for candidates who are eager to learn and grow. Be prepared to discuss how you approach learning new skills and your excitement about potential career progression within the company.

✨Emphasise Team Spirit

Since you'll be part of a family-like team, it's important to convey your ability to work well with others. Share examples of how you've collaborated with teammates in the past and how you can contribute to a positive team dynamic at Tortilla.

Team member
Tortilla Mexican Grill PLC
Location: Birmingham
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