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- Tasks: Lead a team and ensure customers have an amazing dining experience.
- Company: Popular Mexican restaurant chain known for its vibrant atmosphere.
- Benefits: Competitive pay of £13.41/hour, flexible hours, and great employee perks.
- Other info: Opportunities for career progression in a dynamic work environment.
- Why this job: Join a fun team and develop your leadership skills while making guests smile.
- Qualifications: Previous customer service experience and a passion for coaching others.
The predicted salary is between 27800 - 27800 £ per year.
A popular Mexican restaurant chain in Bath is seeking a Shift Leader to join their dynamic team. The ideal candidate will have previous experience in a customer service role and a passion for leading and training others.
Responsibilities include providing excellent service and ensuring guests leave with a smile.
With flexible part-time and full-time opportunities, there's also a competitive pay rate of £13.41 per hour, alongside various employee benefits and a focus on career progression.
Shift Leader & Crew Coach (Part/Full‑Time) employer: Tortilla Mexican Grill PLC
Contact Detail:
Tortilla Mexican Grill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader & Crew Coach (Part/Full‑Time)
✨Tip Number 1
Get to know the restaurant's vibe! Before your interview, pop in for a meal or a drink. This way, you can chat with staff and get a feel for the atmosphere, which will help you connect during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past where you've led a team or trained someone. We want to hear how you can inspire others to provide that top-notch service we all love.
✨Tip Number 3
Be ready to discuss customer service scenarios. Prepare for questions about handling difficult customers or ensuring a great dining experience. We’re looking for someone who can keep guests smiling, so show us your approach!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team. Don’t miss out on this opportunity to grow with us!
We think you need these skills to ace Shift Leader & Crew Coach (Part/Full‑Time)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see your passion for customer service and leading a team. Share any relevant experiences that highlight your love for making guests smile.
Tailor Your CV: Make sure your CV is tailored to the Shift Leader position. Highlight your previous experience in customer service and any leadership roles you've had. We appreciate when candidates take the time to align their skills with what we're looking for!
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who fits well with our dynamic team, so let us know what makes you unique and how you can contribute to our restaurant's vibe.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Tortilla Mexican Grill PLC
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and any special dishes. This shows your enthusiasm for the role and helps you answer questions about food recommendations or dietary restrictions confidently.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or trained others. Highlight how you motivated your team to provide excellent customer service, as this is key for a Shift Leader.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure guests left happy, as this aligns perfectly with the restaurant's mission.
✨Ask Insightful Questions
Prepare thoughtful questions about the restaurant's culture, training programmes, and career progression opportunities. This not only shows your interest but also helps you determine if it's the right fit for you.