Shift Leader

Shift Leader

Coventry Full-Time No home office possible
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At a Glance

  • Tasks: Lead a team to deliver delicious Californian Mexican food and ensure great customer experiences.
  • Company: Join Tortilla, a vibrant family of over 60 stores dedicated to fresh, authentic Mexican cuisine.
  • Benefits: Enjoy free meals, sociable hours, discounts, and wellbeing support while having fun at epic social events.
  • Why this job: Be part of a supportive culture that values your growth and offers real career progression opportunities.
  • Qualifications: Previous experience in hospitality is a plus, but a friendly attitude and leadership skills are key.
  • Other info: Flexible part-time and full-time roles available; apply now to join our amazing team!

Here at Tortilla, we are seeking to recruit a Shift Leader to join us in Coventry. You will join us on a permanent basis, with part-time and full-time opportunities available, and in return, you will receive a competitive rate of up to ÂŁ12.71 per hour, paid every 2 weeks.

About Us

Our family of over 60 stores is united by a shared passion for serving high quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don’t have a single freezer in our business! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. We take pride in fostering a diverse and inclusive company culture, ensuring that everyone feels welcome and valued. Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging and camaraderie.

Benefits We Can Offer You As Our Shift Leader

  • Free meals on shifts
  • Epic social events and entertainment fund for the whole team
  • Far more sociable hours than many other restaurant brands
  • 50% discount for your friends and family
  • Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more via Perkbox
  • Wellbeing support including free counselling, financial and legal advice

Career Progression As The Shift Leader

  • Structured career development to Assistant Manager and beyond
  • Real progression and development opportunities - a third of HQ staff started in store!
  • Earn professional qualifications with our Apprentice scheme

What We’re Looking For In Our Shift Leader

Our Shift Leaders help make Tortilla the awesome place it is! We’d love you to have previous experience in a bar, restaurant, hotel, coffee shop or fast food chain as a Team Leader or Supervisor, but the more important thing for us is that you’re friendly, outgoing and love to lead & train your crew.

So, if you want to be part of our family, making sure that every guest who comes through the door gets served high quality, delicious food and leaves with a smile, then click “apply” now and join us as our Shift Leader!

Shift Leader employer: Tortilla Mexican Grill PLC

At Tortilla Mexican Grill plc, we pride ourselves on being an exceptional employer in Coventry, offering a vibrant work culture that values diversity and inclusivity. With competitive pay, free meals during shifts, and a strong focus on career progression—where one-third of our HQ staff began their journey in-store—we ensure our team members feel valued and supported. Join us for epic social events and a sense of belonging as we serve high-quality Californian Mexican food with passion and authenticity.
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Contact Detail:

Tortilla Mexican Grill PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Leader

✨Tip Number 1

Familiarise yourself with Tortilla's menu and values. Understanding their commitment to fresh ingredients and authentic preparation methods will help you connect with the brand during your interview.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Highlighting your ability to train and motivate others will resonate well with what Tortilla is looking for.

✨Tip Number 3

Engage with Tortilla's social media platforms. Commenting on their posts or sharing your experiences with their food can demonstrate your enthusiasm for the brand and make you more memorable to the hiring team.

✨Tip Number 4

Network with current or former employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.

We think you need these skills to ace Shift Leader

Leadership Skills
Team Management
Customer Service Excellence
Communication Skills
Problem-Solving Skills
Time Management
Training and Development
Adaptability
Conflict Resolution
Sales Skills
Attention to Detail
Multitasking
Positive Attitude
Food Safety Knowledge

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand what a Shift Leader does at Tortilla Mexican Grill. Highlight your leadership skills and any relevant experience in your application.

Tailor Your CV: Customise your CV to reflect the qualities Tortilla is looking for. Emphasise your experience in hospitality or food service, and showcase your ability to lead and train a team.

Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention specific reasons why you want to work at Tortilla and how you align with their values of quality and community.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Tortilla Mexican Grill PLC

✨Show Your Leadership Skills

As a Shift Leader, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully led a team in the past, whether in a restaurant or another setting. Highlight your experience in training and motivating staff.

✨Emphasise Your Passion for Food

Tortilla prides itself on high-quality, fresh ingredients. Show your enthusiasm for food and customer service during the interview. Discuss any relevant experiences that showcase your commitment to quality and authenticity in food preparation.

✨Be Friendly and Outgoing

The company values a friendly and outgoing personality. Make sure to convey your approachable nature during the interview. Smile, maintain eye contact, and engage with the interviewer to create a positive impression.

✨Prepare Questions About Career Development

Tortilla offers structured career progression opportunities. Prepare thoughtful questions about how you can grow within the company. This shows your interest in long-term development and aligns with their focus on nurturing talent.

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