At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer experiences at our Clapham Junction location.
- Company: Join Tortilla, a family of over 60 stores serving fresh Californian Mexican food.
- Benefits: Enjoy flexible working, free meals, 33 days holiday, and amazing discounts.
- Other info: Join a supportive team culture with epic social events and ongoing training.
- Why this job: Be part of an exciting growth journey with real career progression opportunities.
- Qualifications: Passion for food and customer service; experience in QSR or hospitality is a plus.
The predicted salary is between 39000 - 39000 £ per year.
Here at Tortilla, we are seeking to recruit a General Manager to join our team in Clapham! You will join us on a full‑time, permanent contract and in return, you will receive a competitive salary of up to £39,000 per annum plus an amazing, achievable bonus worth up to £10,000 per year.
Benefits
- The opportunity for flexible working
- Free meals on shifts
- 33 days paid holiday per year (+extra day for your birthday!)
- Win amazing prizes including holidays, festival tickets and more through incentives
- Far more sociable hours than many other restaurant brands
- Genuine work/life balance
- Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more through Perkbox!
- Wellbeing support including free counselling, financial and legal advice
- Career Progression
- Ongoing professional training and development – earn NVQs with our Apprenticeship Scheme
- Real career progression from General Manager to Operations – and beyond!
- Opportunity to get involved with new openings
- Freedom to move between sites and grow with the group
About Us
Our family of over 60 stores is united by a shared passion for serving high quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don't have a single freezer in our business - all our food is, in fact, freshly made! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging.
Responsibilities and Qualifications
We’d love you to have a good understanding of GP & Labour control whilst being passionate about food and at your happiest looking after customers. We’ll need you to train, inspire & develop a happy team to ensure that every guest gets the amazing food and service we’re famous for! It’s great if you’ve worked in a similar QSR environment but we’d also love to hear from you if you’ve spent time running a bar, restaurant or contract catering unit. As long as you’re passionate about delivering amazing service then you’re probably our kind of amigo!
General Manager Clapham Junction, Greater London, United Kingdom Upto £39,000 based on experien[...] employer: Tortilla Mexican Grill PLC
At Tortilla, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Clapham Junction that prioritises employee wellbeing and career growth. With flexible working hours, generous holiday allowances, and a commitment to professional development through our Apprenticeship Scheme, we ensure our team members thrive both personally and professionally. Join us for a rewarding experience where you can enjoy free meals, exciting incentives, and the chance to be part of a family-oriented environment dedicated to serving fresh Californian Mexican food.
Contact Details:
Tortilla Mexican Grill PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager Clapham Junction, Greater London, United Kingdom Upto £39,000 based on experien[...]
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a General Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get social! Follow Tortilla on social media and engage with their posts. This shows your interest in the brand and can help you stand out when applying. Plus, it’s a great way to stay updated on any new openings!
✨Tip Number 3
Prepare for the interview by researching Tortilla's values and culture. Think about how your experience aligns with their focus on fresh food and customer service. Be ready to share examples of how you've inspired teams in the past!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can tailor your application to highlight your passion for food and customer service, which is exactly what Tortilla is looking for!
We think you need these skills to ace General Manager Clapham Junction, Greater London, United Kingdom Upto £39,000 based on experien[...]
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for food and customer service shine through. We want to see that you genuinely care about creating amazing experiences for our guests!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in the QSR industry or similar roles. We love seeing how your background aligns with what we do at Tortilla!
Be Authentic:Don’t be afraid to show your personality in your application. We’re all about a familial atmosphere, so let us get to know the real you and why you’d be a great fit for our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our exciting growth plans!
How to prepare for a job interview at Tortilla Mexican Grill PLC
✨Know Your Stuff
Before the interview, make sure you understand Tortilla's values and what makes their food special. Familiarise yourself with their menu and be ready to discuss how your passion for food aligns with their commitment to quality.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to inspire and develop a team. Prepare examples from your past experiences where you've successfully led a team, handled challenges, or improved customer service. This will show them you're the right fit for the role.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing staff during busy periods or resolving customer complaints. Think through these scenarios in advance and have clear, concise answers ready to demonstrate your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their growth plans, team culture, or training opportunities. This shows your genuine interest in the role and helps you determine if Tortilla is the right place for you.
