At a Glance
- Tasks: Lead a vibrant team and ensure exceptional service in a fast-paced environment.
- Company: Join Tortilla, a family of over 60 stores serving fresh Californian Mexican food.
- Benefits: Earn up to £39,000 plus bonuses, flexible hours, and free meals on shifts.
- Other info: Enjoy amazing discounts, wellbeing support, and a fun, sociable work atmosphere.
- Why this job: Be part of an exciting growth journey with real career progression opportunities.
- Qualifications: Passion for food and customer service; experience in hospitality is a plus.
The predicted salary is between 39000 - 39000 € per year.
Here at Tortilla, we are seeking to recruit a General Manager to join our team in Clapham! You will join us on a full‑time, permanent contract and in return, you will receive a competitive salary of up to £39,000 per annum plus an amazing, achievable bonus worth up to £10,000 per year.
Benefits
- The opportunity for flexible working
- Free meals on shifts
- 33 days paid holiday per year (+extra day for your birthday!)
- Win amazing prizes including holidays, festival tickets and more through incentives
- Far more sociable hours than many other restaurant brands
- Genuine work/life balance
- Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more through Perkbox!
- Wellbeing support including free counselling, financial and legal advice
Career Progression
- Ongoing professional training and development – earn NVQs with our Apprenticeship Scheme
- Real career progression from General Manager to Operations – and beyond!
- Opportunity to get involved with new openings
- Freedom to move between sites and grow with the group
About Us
Our family of over 60 stores is united by a shared passion for serving high quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don't have a single freezer in our business - all our food is, in fact, freshly made! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging.
Responsibilities and Qualifications
We’d love you to have a good understanding of GP & Labour control whilst being passionate about food and at your happiest looking after customers. We’ll need you to train, inspire & develop a happy team to ensure that every guest gets the amazing food and service we’re famous for! It’s great if you’ve worked in a similar QSR environment but we’d also love to hear from you if you’ve spent time running a bar, restaurant or contract catering unit. As long as you’re passionate about delivering amazing service then you’re probably our kind of amigo!
General Manager Clapham Junction, Greater London, United Kingdom Upto £39,000 based on experien[...] employer: Tortilla Mexican Grill PLC
At Tortilla, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Clapham Junction that prioritises employee wellbeing and development. With competitive salaries, flexible working hours, and generous benefits including free meals and 33 days of paid holiday, our team enjoys a genuine work/life balance. We are committed to fostering career growth through ongoing training and opportunities for advancement, all within a supportive and fun environment where 98% of our crew love their jobs.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager Clapham Junction, Greater London, United Kingdom Upto £39,000 based on experien[...]
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a General Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get social! Follow Tortilla on social media and engage with their posts. This shows your interest in the brand and can help you stand out when applying through our website.
✨Tip Number 3
Prepare for the interview by researching Tortilla's values and culture. Be ready to share how your passion for food and customer service aligns with what we do. Authenticity is key!
✨Tip Number 4
Practice makes perfect! Do mock interviews with friends or family to boost your confidence. Focus on showcasing your leadership skills and how you can inspire a happy team at Tortilla.
We think you need these skills to ace General Manager Clapham Junction, Greater London, United Kingdom Upto £39,000 based on experien[...]
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for food and customer service shine through. We want to see that you genuinely care about delivering amazing experiences to our guests!
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience in the QSR industry or similar environments. We love seeing how your background aligns with our values and the role of General Manager.
Be Authentic:Don’t be afraid to show your personality in your application. We’re all about authenticity here at Tortilla, so let us get to know the real you and what makes you a great fit for our team!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Tortilla Mexican Grill PLC
✨Know Your Stuff
Before heading into the interview, make sure you know Tortilla inside out. Familiarise yourself with their menu, values, and what makes them unique in the fast-casual dining scene. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to inspire and develop your team. Prepare examples of how you've successfully led teams in the past, focusing on training, motivation, and creating a positive work environment. Highlight any specific achievements that demonstrate your ability to manage effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think about scenarios you might face in a busy restaurant setting and how you'd handle them. Practising these responses can help you feel more confident during the interview.
✨Emphasise Your Passion for Food and Service
Tortilla is all about high-quality food and excellent customer service. Share your passion for the industry and any relevant experiences that showcase your commitment to delivering amazing service. This will resonate well with the interviewers and align with their company culture.
