At a Glance
- Tasks: Create amazing shopping experiences and build genuine connections with customers.
- Company: Join Torrid, a brand that celebrates every shape and size in a diverse culture.
- Benefits: Enjoy flexible schedules, 50% discounts, mental health resources, and tuition reimbursement.
- Other info: Dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of a team that empowers customers and embraces inclusivity.
- Qualifications: Previous sales experience is a plus; passion for fashion and multitasking skills required.
The predicted salary is between 17 - 18 € per hour.
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.
As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for and confident.
What You'll Do:- Provide an amazing shopping experience that will encourage positive customer connections and loyalty.
- Perform register functions while using your sales, promotion and product knowledge to drive add-on sales.
- Ability to work a flexible schedule inclusive of holidays, nights and weekends.
- Cover the sales floor and help ensure all visual standards are met.
- Assist in the organization of the stockroom and provide a clean, consistent, and inviting store environment that inspires customers to shop.
- Previous sales or customer service experience a plus.
- Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience.
- Be fashion focused and stay on top of current trends.
- Able to stand and walk around during scheduled shifts.
- Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 lbs.
- Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.
We offer a comprehensive package of benefits to employees, which depending on eligibility may include: flexible schedules, associate discount 50%, additional monthly discount coupon, mental health resources, tuition reimbursement and employee stock purchase program (ESPP). Pay range: $17.40 - $18.20 per hour.
The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities.
Sales Associate in Surrey employer: Torrid
At Torrid, we pride ourselves on being an exceptional employer that champions diversity and inclusion, creating a vibrant work culture where every employee feels valued and empowered. Our Sales Associates enjoy flexible schedules, generous discounts, and numerous growth opportunities, all while contributing to a welcoming environment that celebrates individuality and fosters meaningful customer connections. Join us in making a difference in the lives of our customers and experience the unique advantages of working at Torrid.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate in Surrey
✨Tip Number 1
Get to know the brand! Before your interview, dive into Torrid's mission and values. Show us that you understand their commitment to inclusivity and customer experience. This will help you connect with the team and demonstrate that you're a perfect fit.
✨Tip Number 2
Practice your people skills! As a Sales Associate, you'll be all about making customers feel comfortable and confident. Role-play with a friend or family member to nail down how you'd approach different customer scenarios. We want to see your genuine personality shine through!
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability during the interview. Torrid values associates who can work various shifts, including weekends and holidays. Show us that you're adaptable and eager to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you're proactive and serious about joining the Torrid team. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Associate in Surrey
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service. Make it personal and relatable!
Tailor Your Experience:Make sure to highlight any previous sales or customer service experience that relates to the role. We love seeing how your background can contribute to creating amazing shopping experiences for our customers!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Torrid
✨Know the Brand
Before your interview, take some time to really understand Torrid's mission and values. Familiarise yourself with their commitment to inclusivity and diversity. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. Think about times when you created a positive shopping experience or resolved a difficult situation. This will demonstrate your ability to connect with customers, which is key for a Sales Associate role.
✨Dress the Part
Since this is a fashion-focused role, make sure to dress in a way that reflects your understanding of current trends. Choose an outfit that aligns with Torrid's style while still being comfortable. This shows that you not only care about the brand but also understand the importance of personal presentation.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the company culture, training opportunities, or how they support employee growth. This shows that you're serious about your potential role and are eager to contribute to the team.
