At a Glance
- Tasks: Create amazing shopping experiences and build genuine connections with customers.
- Company: Join Torrid, a brand that celebrates every shape and size in a diverse culture.
- Benefits: Enjoy a 50% discount, mental health resources, and tuition reimbursement.
- Why this job: Be part of a team that empowers customers and embraces inclusivity.
- Qualifications: Previous sales experience is a plus; passion for fashion and trends is essential.
- Other info: Flexible hours and opportunities for personal growth in a vibrant environment.
The predicted salary is between 24000 - 36000 £ per year.
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We are committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.
As a Torrid Sales Associate, you’ll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for and confident.
What You’ll Do:- Provide an amazing shopping experience that will encourage positive customer connections and loyalty
- Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
- Ability to work a flexible schedule inclusive of holidays, nights and weekends
- Cover the sales floor and help ensure all visual standards are met
- Assist in the organization of the stockroom and providing a clean, consistent, and inviting store environment that inspires customers to shop
- Previous sales or customer service experience a plus
- Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
- Be fashion focused and stay on top of current trends
- Able to stand and walk around during scheduled shifts
- Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 pounds
- Able to reach for merchandise using ladders, step stool, merchandise retrieving pole, shoe pole, etc.
- Associate discount 50%
- Additional monthly discount coupon
- Mental health resources
- Sick time*
- 401K with Company match
- Employee Stock Purchase Program (ESPP)
- Tuition reimbursement
*Sick time benefit available where legally required
The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Sales Associate employer: Torrid
Contact Detail:
Torrid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Get to know the company culture! Before your interview, check out Torrid's social media and website. Understanding their values around inclusivity and customer experience will help you connect better during your chat.
✨Tip Number 2
Practice your sales pitch! Think about how you would engage a customer in-store. Role-play with a friend or in front of the mirror to nail that genuine connection vibe they’re looking for.
✨Tip Number 3
Dress the part! Show off your fashion sense by wearing something trendy that reflects Torrid’s style. This not only shows you understand their brand but also gives you a confidence boost!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to that amazing shopping experience.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service. Make it personal and relatable!
Tailor Your Experience: Make sure to highlight any previous sales or customer service experience that relates to the role. We love seeing how your past experiences can contribute to creating amazing shopping experiences for our customers.
Be Trend-Savvy: Since we’re all about fashion, it’s a great idea to mention your knowledge of current trends in your application. Show us that you’re not just a fan of fashion but also someone who stays updated with what’s hot!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Torrid
✨Know the Brand
Before your interview, take some time to research Torrid and its values. Understand their commitment to inclusivity and how they celebrate diversity. This will help you connect with the brand during the interview and show that you’re genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about times when you made a customer feel valued or went above and beyond to create a positive shopping experience. This will demonstrate your ability to embody the Torrid Connection.
✨Dress the Part
As a Sales Associate, being fashion-focused is key. Wear an outfit that reflects your personal style while also aligning with current trends. This not only shows that you understand the brand but also that you can relate to the customers who shop there.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations on the sales floor. Practice responses to scenarios like dealing with difficult customers or managing multiple tasks at once. This will help you feel more confident and prepared during the interview.