At a Glance
- Tasks: Support store management, ensure amazing customer experiences, and lead the team to success.
- Company: Torrid, a brand that celebrates every shape and size with an inclusive culture.
- Benefits: 50% employee discount, mental health resources, 401K match, and tuition reimbursement.
- Other info: Flexible schedule required; great opportunity for growth in a supportive workplace.
- Why this job: Join a dynamic team and make a real impact in a welcoming retail environment.
- Qualifications: Retail management experience, strong multitasking skills, and a passion for fashion.
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.
As a Keyholder, you’ll be responsible for providing support and assistance to the store management team through performing daily store opening and closing operations while providing an amazing shopping experience for our customers.
What You’ll Do:- In partnership with management team, ensure store is achieving company objectives and KPI goals
- Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
- Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
- Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
- Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
- Ability to work a flexible schedule inclusive of holidays, nights and weekends
- Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
- Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
- Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
- Be fashioned focused and stay on top of current trends
- Able to stand and walk around during scheduled
- Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
- Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.
- Associate discount 50%, additional monthly discount coupon, mental health resources, sick time
- 401K with Company match, Employee Stock Purchase Program (ESPP), Tuition reimbursement
The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.
Keyholder in Norfolk employer: Torrid
At Torrid, we pride ourselves on fostering a vibrant and inclusive work environment where every employee is valued and empowered. As a Keyholder, you will enjoy a generous 50% associate discount, access to mental health resources, and opportunities for professional growth through our training and development programmes. Join us in creating an exceptional shopping experience while being part of a team that celebrates diversity and encourages open dialogue.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder in Norfolk
✨Tip Number 1
Get to know the company culture! Before your interview, check out Torrid's social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their inclusive environment.
✨Tip Number 2
Practice your customer service skills! As a Keyholder, you'll need to lead by example. Think about how you can create amazing shopping experiences and be ready to share examples of how you've done this in the past during your interview.
✨Tip Number 3
Be flexible and adaptable! Retail can be unpredictable, so be prepared to discuss how you've handled changes or challenges in previous roles. Show them that you can keep calm under pressure and still deliver great results.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the Torrid team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Keyholder in Norfolk
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for retail and fashion. Make it engaging and relatable!
Tailor Your Experience:Make sure to highlight your previous retail management experience in a way that aligns with what we’re looking for. Use specific examples that demonstrate your ability to lead teams and create amazing customer experiences.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the Keyholder role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to navigate!
