Keyholder: Lead Sales & Customer Experience
Keyholder: Lead Sales & Customer Experience

Keyholder: Lead Sales & Customer Experience

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily store operations and create an amazing shopping experience for customers.
  • Company: A top fashion retailer known for its stylish offerings and vibrant atmosphere.
  • Benefits: Enjoy an associate discount and additional perks while working in a fun environment.
  • Why this job: Be a key player in a dynamic team and shape customer experiences every day.
  • Qualifications: Retail management experience and strong multitasking skills are essential.
  • Other info: Join a fast-paced environment with opportunities for growth and development.

The predicted salary is between 28800 - 43200 £ per year.

A leading fashion retailer is seeking a Keyholder in Edinburgh to support daily store operations and provide an exceptional shopping experience.

Responsibilities include:

  • Ensuring the store meets company objectives
  • Supporting the management team
  • Leading by example in customer service

Ideal candidates will have:

  • Prior retail management experience
  • Strong multitasking skills
  • The ability to adapt to changing retail trends

The role offers an associate discount and additional benefits.

Keyholder: Lead Sales & Customer Experience employer: Torrid

As a leading fashion retailer, we pride ourselves on fostering a vibrant and inclusive work culture in Edinburgh, where our employees are empowered to excel in their roles. We offer competitive benefits, including an associate discount, and provide ample opportunities for professional growth and development within the retail sector. Join us to be part of a dynamic team that values customer experience and innovation, making every day at work both meaningful and rewarding.
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Contact Detail:

Torrid Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Keyholder: Lead Sales & Customer Experience

✨Tip Number 1

Get to know the company inside out! Research their values, latest collections, and customer service approach. This will help you stand out during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle difficult situations or provide exceptional service. Role-playing with a friend can really help you nail those responses.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local retail events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Keyholder: Lead Sales & Customer Experience

Retail Management Experience
Customer Service Skills
Multitasking Skills
Adaptability
Leadership Skills
Sales Skills
Team Support
Operational Knowledge

Some tips for your application 🫡

Show Your Retail Experience: Make sure to highlight your previous retail management experience in your application. We want to see how you've led teams and provided excellent customer service in the past!

Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Keyholder role. It shows us you’re genuinely interested.

Be Yourself: Let your personality shine through in your written application. We’re looking for someone who can lead by example, so don’t be afraid to show us your passion for fashion and customer experience!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!

How to prepare for a job interview at Torrid

✨Know the Brand Inside Out

Before your interview, make sure you research the fashion retailer thoroughly. Understand their values, latest collections, and customer service philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the brand.

✨Showcase Your Leadership Skills

As a Keyholder, you'll need to lead by example. Prepare examples from your past retail management experience where you've successfully motivated a team or improved customer service. Be ready to discuss how you can bring that same energy to this role.

✨Demonstrate Multitasking Mastery

Retail can be hectic, so be prepared to discuss how you handle multiple tasks at once. Think of specific instances where you've juggled responsibilities, such as managing stock while assisting customers, and share those stories during your interview.

✨Adaptability is Key

The retail landscape is always changing, so highlight your ability to adapt to new trends and challenges. Share examples of how you've successfully navigated changes in previous roles, whether it was implementing new technology or adjusting to seasonal demands.

Keyholder: Lead Sales & Customer Experience
Torrid
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  • Keyholder: Lead Sales & Customer Experience

    Full-Time
    28800 - 43200 £ / year (est.)
  • T

    Torrid

    1000-5000
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