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- Tasks: Create amazing shopping experiences and build genuine connections with customers.
- Company: Join Torrid, a brand that celebrates every shape and size.
- Benefits: Enjoy a 50% discount, mental health resources, and tuition reimbursement.
- Other info: Flexible hours and opportunities for growth in a dynamic retail environment.
- Why this job: Be part of an inclusive team that values diversity and empowerment.
- Qualifications: Previous sales experience is a plus; passion for fashion is essential.
The predicted salary is between 20000 - 25000 £ per year.
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.
As a Torrid Sales Associate, you’ll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for and confident.
What You’ll Do:- Provide an amazing shopping experience that will encourage positive customer connections and loyalty
- Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
- Ability to work a flexible schedule inclusive of holidays, nights and weekends
- Cover the sales floor and help ensure all visual standards are met
- Assist in the organization of the stockroom and provide a clean, consistent, and inviting store environment that inspires customers to shop
- Previous sales or customer service experience a plus
- Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
- Be fashion focused and stay on top of current trends
- Able to stand and walk around during scheduled shifts
- Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 pounds
- Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.
- Associate discount 50%, additional monthly discount coupon, mental health resources, sick time
- 401K with Company match, Employee Stock Purchase Program (ESPP), Tuition reimbursement
- Sick time benefit available where legally required
The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.
Sales Associate in Durham employer: Torrid
Contact Detail:
Torrid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Durham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Torrid's social media and website. Understanding their values around inclusivity and customer experience will help you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you made a customer feel valued. Being able to share these stories will show that you can provide the amazing shopping experience Torrid is looking for.
✨Tip Number 3
Dress the part! Since Torrid is all about fashion, make sure you showcase your style in a way that aligns with their brand. This not only shows your passion for fashion but also gives them a glimpse of how you'd represent the store.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Torrid team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Sales Associate in Durham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service. Make it personal and relatable!
Tailor Your Experience: Make sure to highlight any previous sales or customer service experience that relates to the role. We love seeing how your past experiences can contribute to creating amazing shopping experiences for our customers.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Torrid
✨Know the Brand
Before your interview, take some time to really understand Torrid's mission and values. Familiarise yourself with their commitment to inclusivity and diversity. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you've gone above and beyond for a customer. Think about times when you created a positive shopping experience or resolved a difficult situation. This will demonstrate your ability to connect with customers, which is key for a Sales Associate role.
✨Dress the Part
Since Torrid is fashion-focused, make sure to dress in a way that reflects your personal style while also aligning with the brand. This shows that you understand the importance of fashion and can relate to the customers' needs. Plus, it gives you a chance to express yourself!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they celebrate success. This not only shows your interest in the position but also helps you gauge if Torrid is the right fit for you.