At a Glance
- Tasks: Support store management, ensure amazing customer experiences, and lead the team to success.
- Company: Join Torrid, a brand that celebrates every shape and size with an inclusive culture.
- Benefits: Enjoy a 50% discount, mental health resources, 401K match, and tuition reimbursement.
- Other info: Flexible hours and opportunities for growth in a fast-paced environment.
- Why this job: Be part of a dynamic team that values diversity and empowers employees.
- Qualifications: Retail management experience and a passion for fashion are essential.
The predicted salary is between 20000 - 25000 £ per year.
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.
As a Keyholder, you’ll be responsible for providing support and assistance to the store management team through performing daily store opening and closing operations while providing an amazing shopping experience for our customers.
What You’ll Do:- In partnership with management team, ensure store is achieving company objectives and KPI goals
- Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
- Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
- Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
- Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
- Ability to work a flexible schedule inclusive of holidays, nights and weekends
- Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
- Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
- Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
- Be fashioned focused and stay on top of current trends
- Able to stand and walk around during scheduled
- Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
- Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.
- Associate discount 50%, additional monthly discount coupon, mental health resources, sick time
- 401K with Company match, Employee Stock Purchase Program (ESPP), Tuition reimbursement
The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.
Keyholder in Durham employer: Torrid
At Torrid, we pride ourselves on fostering a vibrant and inclusive work environment where every employee is valued and empowered. As a Keyholder, you will enjoy a range of benefits including a generous employee discount, mental health resources, and opportunities for professional growth through training and development. Our commitment to diversity and open dialogue ensures that you will be part of a team that celebrates individuality while striving for collective success.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder in Durham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Torrid's social media and website. Understanding their values around inclusivity and customer experience will help you connect with the team during your chat.
✨Tip Number 2
Show off your retail skills! When you're in the interview, share specific examples of how you've led teams or improved sales in previous roles. This is your chance to demonstrate that you can be a Keyholder who drives success.
✨Tip Number 3
Be ready to discuss trends! Since fashion is always changing, come prepared to talk about current styles and how you would engage customers. This shows you're passionate and knowledgeable about the industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Torrid team. Don’t miss out on this opportunity!
We think you need these skills to ace Keyholder in Durham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for retail and fashion. Make it clear why you’re excited about the Keyholder role at Torrid.
Tailor Your Experience:Make sure to highlight your previous retail management experience in your application. We love seeing how your skills align with what we’re looking for, so be specific about your achievements and how they relate to providing an amazing shopping experience.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Torrid
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with Torrid’s mission and values. Understand their commitment to inclusivity and how that translates into customer service. This will show that you’re not just looking for any job, but that you genuinely care about what they stand for.
✨Showcase Your Leadership Skills
As a Keyholder, you’ll be stepping up in the absence of management. Be ready to share examples from your past experiences where you’ve successfully led a team or handled a challenging situation. Highlighting your ability to motivate others will resonate well with the interviewers.
✨Demonstrate Flexibility
Retail can be unpredictable, so it’s crucial to show that you can adapt to changing situations. Prepare to discuss times when you’ve had to think on your feet or adjust your plans quickly. This will illustrate your readiness for the fast-paced environment at Torrid.
✨Engage with Customer Experience
Torrid places a strong emphasis on creating an amazing shopping experience. Be prepared to talk about your approach to customer service and how you’ve gone above and beyond in previous roles. Sharing specific stories will help paint a picture of your dedication to customer satisfaction.
