At a Glance
- Tasks: Handle customer inquiries, manage bookings, and support daily operations in a vibrant marine adventure company.
- Company: Join Torquay Watersports, a thrilling marine adventure and training company in South Devon.
- Benefits: Flexible part-time hours, hands-on experience, and the chance to work in a fun outdoor environment.
- Other info: Perfect for students looking for seasonal work with growth opportunities in a dynamic setting.
- Why this job: Be part of an exciting team and help create unforgettable experiences on the water.
- Qualifications: Strong admin skills, great communication, and a passion for watersports or outdoor adventures.
The predicted salary is between 12 - 15 £ per hour.
Torquay Watersports is a marine adventure and training company based in Torbay, offering a range of unique ways to experience the South Devon coastline. The company operates a fleet of RIBs, including “Raptor,” a 12m RibQuest designed for fast thrill rides and coastal seafari experiences. Torquay Watersports provides RYA-accredited training courses both afloat and ashore throughout the year.
This is a seasonal, freelance part-time, on-site Administrator role based in Torquay. The Administrator will handle day-to-day office tasks, including:
- Responding to customer inquiries by phone and email in a timely and professional manner.
- Managing bookings and scheduling for RIB trips, charters, and training courses.
- Maintaining accurate records in booking and payment systems.
- Preparing and updating documentation for courses and commercial activities.
- Supporting compliance with relevant regulations and company procedures to ensure smooth daily operations.
- Assisting with basic financial administration, including invoicing and payment tracking.
Qualifications
- Strong administrative skills, including data entry, document management, and record keeping.
- Proficiency with office software and booking systems (e.g., email, spreadsheets, calendars, CRM or reservation tools).
- Excellent customer service and communication skills, with a professional and welcoming manner in person, by phone, and in writing.
- Good organizational and time-management abilities, with capacity to prioritize tasks and handle busy periods calmly and accurately.
- Basic numeracy and financial administration skills, including handling payments, invoices, and reconciliations.
- Ability to work collaboratively with a small team, support operational staff, and adapt to changing daily needs.
- Attention to detail and a commitment to accuracy, confidentiality, and safe working practices.
- Previous experience in an administrative, hospitality, tourism, or marine environment is beneficial but not essential.
- Interest in watersports, maritime activities, or outdoor adventure is an advantage.
Administrator in Torquay employer: Torquay Watersports
Torquay Watersports is an exceptional employer, offering a vibrant work culture that celebrates the thrill of marine adventure while providing ample opportunities for personal and professional growth. Located in the stunning Torbay area, employees enjoy a unique blend of outdoor experiences and a supportive team environment, making it an ideal place for those passionate about watersports and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Torquay
✨Tip Number 1
Get to know the company! Before your interview, dive into Torquay Watersports' offerings and values. This way, you can show genuine interest and tailor your responses to align with their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of an Administrator, especially in customer service and organisation.
✨Tip Number 3
Dress the part! Even though it’s a casual environment, looking professional can make a great first impression. Aim for smart-casual attire that reflects your enthusiasm for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Administrator in Torquay
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your strong administrative skills in your application. We want to see how you can handle data entry, document management, and record keeping like a pro!
Be Personable:Since you'll be dealing with customer inquiries, it's important to showcase your excellent communication skills. Let us know how you can maintain a professional and welcoming manner in your written application.
Get Organised:We love a good organiser! Share examples of how you've managed bookings or schedules in the past. This will show us that you can keep things running smoothly, even during busy periods.
Express Your Passion:If you have an interest in watersports or outdoor adventures, don't hold back! Mentioning your passion can really make your application stand out. Remember, we want to see your enthusiasm for the role!
How to prepare for a job interview at Torquay Watersports
✨Know Your Stuff
Before the interview, make sure you understand what Torquay Watersports is all about. Familiarise yourself with their services, especially the RIB trips and training courses. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Skills
Highlight your administrative skills during the interview. Be ready to discuss your experience with booking systems, data entry, and customer service. Prepare examples of how you've managed busy periods or resolved customer inquiries effectively.
✨Be Professional Yet Approachable
Since this role involves a lot of customer interaction, it's crucial to demonstrate excellent communication skills. Practice being friendly and professional in your responses, both verbally and in writing. A welcoming attitude can go a long way!
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, daily operations, or how they handle busy seasons. This shows that you're not only interested in the job but also in how you can contribute to the team's success.
