At a Glance
- Tasks: Serve delicious meals and create memorable experiences for our guests.
- Company: Join TLH Leisure Resort, the top choice for hotel-based leisure in Torquay.
- Benefits: Enjoy free leisure access, discounts, staff meals, and up to 28 days annual leave.
- Other info: Flexible hours with full-time or casual options available.
- Why this job: Be part of a vibrant team and make every guest's day brighter with your service.
- Qualifications: A cheerful attitude and a passion for teamwork are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
It’s an exciting time to join Team TLH. We’re on a mission to be the ‘Number One choice for all Hotel Based Leisure in Torquay’ with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.
As a Restaurant Server you will bring energy, personality and great work ethic to our hotel restaurants. This is a sociable role where guests and colleagues will appreciate when you deliver great service with a smile! Greeting and serving guests, you’ll soon build a rapport and love catching up with them each day. As each service ends, great teamwork, pride in your surroundings and attention to detail will ensure our restaurants are cleaned, re-set and ready to go again.
Your responsibilities will include:
- Ensure a high level of customer service is maintained
- Serve breakfast and dinner to our Hotels Guests and functions when required
- Ensure you work and operate with health and safety guidelines
- Keep all areas within the workers remit clean, tidy and organised
Our values - STARS
Our values are integral to our business and guide how we operate at every level of the organisation. The ideal candidate’s STARS values for this role are:
- Service - Providing a quick and accurate service to our guests whilst ensuring excellent customer service at all times
- Teamwork - Working closely with other members of the TLH team, supporting each other to ensure the correct meals go to the correct guests
- Attitude - You will have a confident and cheerful attitude with the ability to work well under pressure while remaining professional
- Respect - Being kind and considerate to all guests and other members of the TLH team
- Safe and Sustainable - To ensure that safe working practices are being maintained during food service times.
What we have to offer:
As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:
- Free use of the leisure facilities (during selected times)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Full induction to ensure you hit the ground running
- Free staff meals whilst on duty
- Up to 28 days annual leave
- Workplace pension scheme (subject to eligibility criteria)
Hours and rate of pay:
This is full time or casual position which will be comprised of split shifts, and will require weekend availability.
Breakfast service: 7.30am - 11.00am/11.30am (dependent on Hotel)
Dinner service: 5.30pm - 9.00pm
Hourly Rate: £12.71 per hour - Aged 21+
£10.85 per hour for aged 18-20.
About TLH Leisure Resort
Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.
Full-time or Casual Restaurant Server in Torquay employer: Torquay Leisure Hotels Ltd
At TLH Leisure Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork, respect, and operational excellence. As an Operations Manager, you'll not only lead a dedicated team in delivering outstanding guest experiences but also benefit from ongoing development opportunities, free leisure facility access, and a supportive environment that encourages personal growth. Join us in Torquay, where your passion for hospitality can truly shine and make a meaningful impact every day.
Contact Details:
Torquay Leisure Hotels Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Full-time or Casual Restaurant Server in Torquay
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Torquay Leisure Hotels Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Torquay Leisure Hotels Ltd
Don't be shy about reaching out to Torquay Leisure Hotels Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Full-time or Casual Restaurant Server in Torquay
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Torquay Leisure Hotels Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Torquay Leisure Hotels Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
