At a Glance
- Tasks: Lead the vibrant Aztec Bistro, ensuring top-notch guest experiences and team collaboration.
- Company: Join TLH Leisure Resort, a top choice for leisure in Torquay.
- Benefits: Enjoy free leisure access, discounts, meals on duty, and up to 28 days annual leave.
- Other info: Flexible hours with excellent career growth opportunities in a fun environment.
- Why this job: Be part of a dynamic team and make a real impact in hospitality.
- Qualifications: Experience in Restaurant & Bar Management and a passion for customer service.
The predicted salary is between 25000 - 35000 £ per year.
It’s an exciting time to join Team TLH. We’re on a mission to be the ‘Number One choice for all Hotel Based Leisure in Torquay’ with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.
As the Bistro Manager, you will bring energy, personality and a great work ethic to the Aztec Bistro. You will be responsible for leading and monitoring the day-to-day running of our popular Aztec Bistro which overlooks both our indoor and outdoor swimming pools, as well as a spacious sun terrace.
The successful candidate must have significant Restaurant & Bar Management experience, as well as a passion for Hospitality.
Your responsibilities will include:
- Ensuring an excellent guest experience through continuous monitoring of service standards
- Leading and organising all Aztec Bistro Front-of-House & Kitchen duties with the support of the Aztec Bistro Team Leaders & Head Chef
- Completing regular departmental meetings and liaising with the wider Management team to ensure operational requirements are being met
- Creating team rotas in accordance with business KPI’s
- Completing stock ordering in line with business needs
- Delivering coaching to team members and supporting ongoing training within the team
Our values – STARS
Our values are integral to our business and guide how we operate at every level of the organisation. The ideal candidate’s STARS values for this role are:
- Service – Provide the primary example of the customer service standard we expect at TLH
- Teamwork – With team management experience and a passion for hospitality, you will be dedicated to promoting the highest levels of team engagement and collaboration
- Attitude – Polite and professional at all times, available to help and acknowledging guests as you move about the Bistro
- Respect – Considerate to all guests and other members of the TLH team
- Safe and Sustainable – Ensure that safe working practices are being followed in accordance with all Health & Safety guidance
What we have to offer:
As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:
- Free use of the leisure facilities (during selected times)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Full induction to ensure you hit the ground running
- Free staff meals whilst on duty
- Up to 28 days annual leave
- Workplace pension scheme (subject to eligibility criteria)
Hours and Rate of pay:
This is a full-time permanent role of 40 hours over 5 days, requiring flexibility and weekday, weekend & evening availability. Salary: £30,000 per annum.
About TLH Leisure Resort
Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.
Ready to apply?
Are you ready to join the TLH family? We’d love to meet you and discuss how you would be the perfect fit for this role. Please submit your CV and covering letter and apply online today. If shortlisted, we will be in touch to arrange an interview. If you are intending to park on site whilst attending an interview, please ensure you register your vehicle at Hotel Reception to secure free parking.
Alternatively please send your CV and a covering letter to:
Write to: HR Department, TLH Leisure Resort, Belgrave Road, Torquay, TQ2 5HL
Aztec Bistro Manager in Torquay employer: Torquay Leisure Hotels Ltd
At TLH Leisure Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork, respect, and operational excellence. As an Operations Manager, you'll not only lead a dedicated team in delivering outstanding guest experiences but also benefit from ongoing development opportunities, free leisure facility access, and a supportive environment that encourages personal growth. Join us in Torquay, where your passion for hospitality can truly shine and make a meaningful impact every day.
Contact Details:
Torquay Leisure Hotels Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Aztec Bistro Manager in Torquay
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Torquay Leisure Hotels Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Torquay Leisure Hotels Ltd
Don't be shy about reaching out to Torquay Leisure Hotels Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Aztec Bistro Manager in Torquay
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Torquay Leisure Hotels Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Torquay Leisure Hotels Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
