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- Tasks: Lead the vibrant Aztec Bistro, ensuring top-notch guest experiences and team collaboration.
- Company: Join TLH Leisure Resort, a top choice for leisure in Torquay.
- Benefits: Enjoy free leisure access, discounts, meals on duty, and up to 28 days annual leave.
- Why this job: Be part of a dynamic team and make a real impact in hospitality.
- Qualifications: Experience in Restaurant & Bar Management and a passion for customer service.
- Other info: Flexible hours with excellent career growth opportunities in a fun environment.
The predicted salary is between 25000 - 35000 £ per year.
It’s an exciting time to join Team TLH. We’re on a mission to be the ‘Number One choice for all Hotel Based Leisure in Torquay’ with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.
As the Bistro Manager, you will bring energy, personality and a great work ethic to the Aztec Bistro. You will be responsible for leading and monitoring the day-to-day running of our popular Aztec Bistro which overlooks both our indoor and outdoor swimming pools, as well as a spacious sun terrace.
The successful candidate must have significant Restaurant & Bar Management experience, as well as a passion for Hospitality.
Your responsibilities will include:
- Ensuring an excellent guest experience through continuous monitoring of service standards
- Leading and organising all Aztec Bistro Front-of-House & Kitchen duties with the support of the Aztec Bistro Team Leaders & Head Chef
- Completing regular departmental meetings and liaising with the wider Management team to ensure operational requirements are being met
- Creating team rotas in accordance with business KPI’s
- Completing stock ordering in line with business needs
- Delivering coaching to team members and supporting ongoing training within the team
Our values – STARS
Our values are integral to our business and guide how we operate at every level of the organisation. The ideal candidate’s STARS values for this role are:
- Service – Provide the primary example of the customer service standard we expect at TLH
- Teamwork – With team management experience and a passion for hospitality, you will be dedicated to promoting the highest levels of team engagement and collaboration
- Attitude – Polite and professional at all times, available to help and acknowledging guests as you move about the Bistro
- Respect – Considerate to all guests and other members of the TLH team
- Safe and Sustainable – Ensure that safe working practices are being followed in accordance with all Health & Safety guidance
What we have to offer:
As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:
- Free use of the leisure facilities (during selected times)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Full induction to ensure you hit the ground running
- Free staff meals whilst on duty
- Up to 28 days annual leave
- Workplace pension scheme (subject to eligibility criteria)
Hours and Rate of pay:
This is a full-time permanent role of 40 hours over 5 days, requiring flexibility and weekday, weekend & evening availability. Salary: £30,000 per annum.
About TLH Leisure Resort
Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.
Ready to apply?
Are you ready to join the TLH family? We’d love to meet you and discuss how you would be the perfect fit for this role. Please submit your CV and covering letter and apply online today. If shortlisted, we will be in touch to arrange an interview. If you are intending to park on site whilst attending an interview, please ensure you register your vehicle at Hotel Reception to secure free parking.
Alternatively please send your CV and a covering letter to:
Write to: HR Department, TLH Leisure Resort, Belgrave Road, Torquay, TQ2 5HL
Aztec Bistro Manager in Torquay employer: Torquay Leisure Hotels Ltd
Contact Detail:
Torquay Leisure Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aztec Bistro Manager in Torquay
✨Tip Number 1
Get to know the company culture! Before your interview, check out TLH's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Bistro Manager role and be ready to share specific examples of your past successes in hospitality.
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart, professional appearance shows that you respect the opportunity and are serious about joining the TLH family.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Aztec Bistro Manager in Torquay
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm and commitment to providing excellent guest service, as this is key for us at TLH.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Bistro Manager role. Highlight relevant Restaurant & Bar Management experience and any leadership roles you've had, so we can see how you fit into our mission.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information well, making it easy for us to see your qualifications and why you’d be a great addition to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Torquay Leisure Hotels Ltd
✨Know Your STARS
Familiarise yourself with the STARS values that TLH holds dear. Be ready to discuss how you embody Service, Teamwork, Attitude, Respect, and Safety in your previous roles. This will show that you align with their culture and are a great fit for the team.
✨Showcase Your Management Experience
Prepare specific examples from your past Restaurant & Bar Management experience. Highlight situations where you led a team, improved service standards, or handled challenges effectively. This will demonstrate your capability to manage the Aztec Bistro successfully.
✨Engage with the Team Spirit
During the interview, express your passion for teamwork and collaboration. Share stories that illustrate how you've fostered a positive team environment in previous positions. This will resonate well with their emphasis on team engagement.
✨Ask Insightful Questions
Prepare thoughtful questions about the Bistro's operations, team dynamics, and guest experience strategies. This shows your genuine interest in the role and helps you understand how you can contribute to making the Aztec Bistro the best it can be.
