At a Glance
- Tasks: Serve delicious meals and create memorable experiences for our guests.
- Company: Join TLH Leisure Resort, a vibrant hotel group in the heart of Torquay.
- Benefits: Enjoy free leisure access, discounts, staff meals, and a workplace pension.
- Other info: Flexible hours with competitive pay and opportunities for growth.
- Why this job: Be part of a fun team and make a real difference in guest experiences.
- Qualifications: A friendly attitude and a passion for great service are essential.
The predicted salary is between 25300 - 25300 £ per year.
It’s an exciting time to join Team TLH. We’re on a mission to be the ‘Number One choice for all Hotel Based Leisure in Torquay’ with an ambition to be busy 365 days a year! Our star‑studded team is the key to delivering our mission and we want the best people in the Bay to be part of it. As a Restaurant Server you will bring energy, personality and great work ethic to our Hotel restaurant. This is a sociable role where guests and team members will appreciate when you deliver great service with a smile!
Your responsibilities will include:
- To ensure a high level of customer service is maintained
- To serve breakfast and dinner to our Hotel Guests and at functions when required
- To ensure you work and operate with health and safety guidelines
- To keep all areas within the workers remit clean, tidy and organised
Our values – STARS
Our values are integral to our business and guide how we operate at every level of the organisation. The ideal candidate’s STARS values for this role are:
- Service – Providing a quick and accurate service to our guests whilst ensuring excellent customer service at all times
- Teamwork – Working closely with other members of the TLH team, supporting each other to ensure the correct meals go to the correct guests
- Attitude – You will have a confident and cheerful attitude with the ability to work well under pressure while remaining professional
- Respect – Being kind and considerate to all guests and other members of the TLH team
- Safe and Sustainable – To ensure that safe working practices are being maintained during food service times.
What we have to offer:
As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:
- Free use of the leisure facilities (during selected times)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Full induction to ensure you hit the ground running
- Free staff meals whilst on duty
- Workplace pension scheme (subject to eligibility criteria)
Hours and rate of pay:
Breakfast service: 7:30am-11am/11.30am (can vary slightly)
Dinner service: 5.30pm – 9pm (can vary slightly)
This is a casual role which will be comprised of split shifts, must be available Mondays, Wednesday and Sundays.
Hourly Rate: £12.21 per hour – Aged 21+ (£10.42 per hour for aged 19-20; £10 per hour for aged 18; £9.50 per hour for aged 16-17)
About TLH Leisure Resort
Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter‑linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well‑renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.
Ready to apply?
Are you ready to join Team TLH? We’d love to meet you and discuss how you would be the perfect fit for this role. Please submit your CV and covering letter and apply online today. If shortlisted, we will be in touch to arrange an interview. If you are intending to park on site whilst attending an interview, please ensure you register your vehicle at Hotel Reception to secure free parking.
Restaurant Server employer: Torquay Leisure Hotels Ltd
Contact Detail:
Torquay Leisure Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Server
✨Tip Number 1
Get to know the restaurant scene in Torquay! Familiarise yourself with local dining trends and popular dishes. This will not only impress during your interview but also help you connect with guests when you start serving.
✨Tip Number 2
Practice your people skills! Being a Restaurant Server is all about interaction, so try role-playing with friends or family. Show off that cheerful attitude and great work ethic that Team TLH values!
✨Tip Number 3
When you apply, make sure to highlight your teamwork experience. Share examples of how you've worked well with others in busy environments. Teamwork is key at TLH, and we want to see that you can contribute to our star-studded team!
✨Tip Number 4
Don’t forget to check out our website for the application process! It’s super easy to apply online, and we’re excited to meet you. If you get shortlisted, be ready to show us your passion for service during the interview!
We think you need these skills to ace Restaurant Server
Some tips for your application 🫡
Show Your Personality: When writing your CV and cover letter, let your personality shine through! We want to see the real you, so don’t be afraid to show off your energy and enthusiasm for the role.
Tailor Your Application: Make sure to tailor your CV and cover letter to highlight how your skills align with our STARS values. Show us how you embody Service, Teamwork, Attitude, Respect, and Safe practices in your previous roles.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary and make it easy for us to see why you’d be a great fit for our team. Remember, we love a well-organised application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Torquay Leisure Hotels Ltd
✨Know the STARS Values
Familiarise yourself with TLH's STARS values: Service, Teamwork, Attitude, Respect, and Safe & Sustainable. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial for the role of a Restaurant Server.
✨Show Your Personality
As a Restaurant Server, your energy and personality are key! Be prepared to showcase your cheerful attitude during the interview. Practice friendly greetings and responses, as this will help you connect with both the interviewers and future guests.
✨Understand the Role
Make sure you have a clear understanding of the responsibilities involved in the role. Research common tasks like serving meals, maintaining cleanliness, and adhering to health and safety guidelines. This knowledge will help you answer questions confidently and show your enthusiasm for the position.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about team dynamics, training opportunities, or how they ensure excellent customer service. It shows your interest in the role and helps you gauge if it's the right fit for you.