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- Tasks: Assist guests with bookings and provide exceptional customer service.
- Company: Join a vibrant team at a leading hotel in Torquay.
- Benefits: Flexible hours, competitive pay, and staff discounts.
- Other info: Great opportunities for career advancement in a lively environment.
- Why this job: Be part of a fun team and help create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 20000 - 25000 £ per year.
It’s an exciting time to join Team TLH. We’re on a mission to be the ‘Number One choice for all Hotel Based Leisure in Torquay’ with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.
As a Reservations Team Member within our dynamic Sales team, you will play a crucial role in achieving our goals.
Reservations Team Member employer: Torquay Leisure Hotels Ltd
Contact Detail:
Torquay Leisure Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Team Member
✨Tip Number 1
Get to know the company! Research Team TLH and understand their mission to be the top choice for hotel-based leisure in Torquay. This will help you tailor your conversations and show that you're genuinely interested in being part of their star-studded team.
✨Tip Number 2
Practice your communication skills! As a Reservations Team Member, you'll need to interact with guests regularly. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Network like a pro! Connect with current or former employees of Team TLH on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows your enthusiasm for joining their dynamic sales team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Make sure to highlight your relevant experience and passion for hospitality in your application to stand out from the crowd.
We think you need these skills to ace Reservations Team Member
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about joining our team and how you can contribute to our mission of being the top choice for hotel-based leisure in Torquay.
Tailor Your CV: Make sure your CV is tailored specifically for the Reservations Team Member role. Highlight any relevant experience or skills that align with what we’re looking for, and don’t forget to mention your customer service skills – they’re crucial for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and values!
How to prepare for a job interview at Torquay Leisure Hotels Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Team TLH. Understand their mission, values, and what makes them the top choice for hotel-based leisure in Torquay. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Reservations Team Member, you'll be interacting with guests regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction.
✨Be Ready for Role-Specific Questions
Expect questions that are specific to reservations and sales. Brush up on common booking systems and processes. If you have experience with any particular software, mention it! Showing familiarity with the tools they use can set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, when they ask if you have any questions, don’t just say no! Prepare a few thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.