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- Tasks: Supervise pool safety, assist with activities, and maintain cleanliness.
- Company: Join TLH Leisure Resort, a top leisure destination in Torquay, open all year round.
- Benefits: Enjoy free leisure access, discounts on spa treatments, and staff meals while on duty.
- Why this job: Be part of a vibrant team, ensuring fun and safety for all pool users.
- Qualifications: Must hold a National Pool Lifeguard Qualification (NPLQ) and pass a competency assessment.
- Other info: Casual role with flexible hours, including early mornings and evenings.
It’s an exciting time to join Team TLH. We’re on a mission to be the ‘Number One choice for all Hotel Based Leisure in Torquay’ with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.
As a Lifeguard, you will play a key role in the continued success of our much-loved facility by ensuring a safe and comfortable swimming environment in our Aztec swimming pools. It is essential that you hold a National Pool Lifeguard Qualification (NPLQ). All successful candidates will be required to undertake a competency assessment.
Your responsibilities will include:
- To supervise the security and safety of the public ensuring their enjoyment in all areas of the facility and carry out rescues as required.
- To maintain a vigilant watch of the swimming pool areas in accordance with the operating procedures and take necessary action to ensure the safety of all pool users and staff.
- To assist the Pool/Duty Manager in the preparation and activities of the Aztec pools in a professional manner to ensure a high quality of service is provided to pool users and visitors.
- To maintain the facility to a high standard of cleanliness and hygiene at all times.
- Carry out regular checks of the changing facilities, paying particular attention to customer safety, facility operation, security, cleanliness and hygiene.
- To comply with the pool’s Health and Safety procedures at all times.
- To report any matter of concern to the Duty Manager immediately.
- To demonstrate a good level of skill required for the role and to attend training to refresh and re-qualify.
Our values – STARS
Our values are integral to our business and guide how we operate at every level of the organisation. The ideal candidate’s STARS values for this role are:
- Service – Being proactive to clients’ needs to ensure the smooth day-to-day running of the pools
- Teamwork – Working alongside all members of the Aztec Leisure team to ensure a relaxing customer experience
- Attitude – Maintaining a positive and friendly attitude
- Respect – Being respectful towards all clients and the TLH team who are using the facilities
- Safe and Sustainable – Ensuring all Health & Safety operating practices are adhered to and ensure the safety of our clients while using the facilities
What we have to offer:
As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:
- Free use of the leisure facilities (during selected times)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Full induction to ensure you hit the ground running
- Free staff meals whilst on duty, when available
- Up to 28 days annual leave
- Workplace pension scheme (subject to eligibility criteria)
Hours and rate of pay
This is a casual role requiring weekday availability (Monday – Friday), some weekend availability and including early morning & evening shifts. The role involves early starts from 7am and late finishes up to 9pm.
Hourly Rate: £12.21 per hour – Aged 21+ (£10.42 per hour for aged 19-20; £10 per hour for aged 18; £9.50 per hour for aged 16-17)
About TLH Leisure Resort
Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.
Ready to apply?
Are you ready to join Team TLH? We’d love to meet you and discuss how you would be the perfect fit for this role. Please submit your CV and covering letter and apply online today. If shortlisted, we will be in touch to arrange an interview. If you are intending to park on site whilst attending an interview, please ensure you register your vehicle at Hotel Reception to secure free parking.
Alternatively please send your CV and a covering letter to: Write to: HR Department, TLH Leisure Resort, Belgrave Road, Torquay, TQ2 5HL
Lifeguard employer: Torquay Leisure Hotels Ltd
Contact Detail:
Torquay Leisure Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard
✨Tip Number 1
Familiarise yourself with the STARS values of TLH Leisure Resort. Demonstrating your understanding of Service, Teamwork, Attitude, Respect, and Safety during your interview can set you apart from other candidates.
✨Tip Number 2
Prepare to discuss your previous experience in lifeguarding or similar roles. Highlight specific situations where you ensured safety and provided excellent customer service, as this will show your capability to handle the responsibilities of the position.
✨Tip Number 3
Be ready to demonstrate your knowledge of health and safety procedures relevant to swimming pools. This could include discussing emergency protocols or how you maintain cleanliness and hygiene, which are crucial for the role.
✨Tip Number 4
Show enthusiasm for the role and the company. Research TLH Leisure Resort and mention what excites you about working there, as a positive attitude can make a lasting impression on the hiring team.
We think you need these skills to ace Lifeguard
Some tips for your application 🫡
Highlight Your Qualifications: Make sure to prominently mention your National Pool Lifeguard Qualification (NPLQ) in your CV and covering letter. This is essential for the role, so don't let it get buried in the details.
Showcase Relevant Experience: If you have previous experience as a lifeguard or in a similar role, be sure to detail this in your application. Include specific examples of how you've ensured safety and customer satisfaction in past positions.
Emphasise Teamwork and Attitude: Since teamwork and a positive attitude are key values for TLH Leisure Resort, make sure to include examples that demonstrate your ability to work well with others and maintain a friendly demeanour, especially in high-pressure situations.
Tailor Your Covering Letter: Craft a personalised covering letter that reflects your enthusiasm for the role and the company. Mention why you want to join Team TLH and how your values align with theirs, particularly focusing on service and safety.
How to prepare for a job interview at Torquay Leisure Hotels Ltd
✨Show Your Lifeguard Skills
Be prepared to demonstrate your lifeguarding skills during the interview. This could include discussing your National Pool Lifeguard Qualification (NPLQ) and any relevant experiences that showcase your ability to ensure safety in a swimming environment.
✨Emphasise Teamwork
Since teamwork is crucial at TLH Leisure Resort, highlight your ability to work well with others. Share examples of how you've collaborated with colleagues in previous roles to create a positive experience for customers.
✨Demonstrate a Positive Attitude
A friendly and positive attitude is essential for this role. Be sure to convey your enthusiasm for the position and your commitment to providing excellent service to guests and pool users.
✨Know the Health and Safety Procedures
Familiarise yourself with health and safety protocols related to lifeguarding. During the interview, discuss how you would adhere to these procedures to ensure the safety of all pool users and maintain a clean environment.
