At a Glance
- Tasks: Create unforgettable experiences for guests and ensure top-notch service at our resort.
- Company: Join the vibrant TLH Leisure Resort team, where teamwork and support are key.
- Benefits: Enjoy free meals, discounts on facilities, and up to 28 days annual leave.
- Other info: Opportunities for career progression in a dynamic hospitality setting.
- Why this job: Be part of a fun, inclusive environment that values your growth and development.
- Qualifications: A positive attitude and a passion for customer service are essential.
The predicted salary is between 18900 - 23100 £ per year.
At TLH Leisure Resort, we recognise our success is down to the contribution made by each member of our team. That’s why we’re passionate about great team working and supporting the development of all.
Our values - STARS
- Service – Provide exemplary service to our guests and help to create positive memories
- Teamwork – Trust and support one another. Take advantage of training opportunities as they arise
- Attitude – Adopt a positive, fun and supportive approach. Embrace change and remain transparent in what you do
- Respect – Respect guests and colleagues, recognise individual identities, strengths and roles
- Safe & Sustainable – Reduce waste and plastic use. Provide a safe environment for all by understanding risks
We’re committed to supporting the personal and professional development of all team members, helping to ensure they can grow to be ‘the best they can be’ at work and can achieve their full potential. We recognise, and value, the diversity of experience that our team members have to offer and are committed to building an inclusive workplace where individual skills are nurtured, and new learning opportunities are provided.
We aim to provide our team with a varied and competitive range of employment benefits:
- All-year-round work opportunities
- Comprehensive induction and training provided with ongoing support
- On-site canteen facility offering free staff meals and refreshments whilst on duty
- Team Discount Scheme for all TLH team members, including free use of the swimming pool and Gym, and discounted use of other facilities across Aztec Leisure
- TLH operates a workplace pension scheme (subject to eligibility criteria)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Up to 28 days annual leave (Additional annual leave for long service)
The key to our success is our team members here at TLH Leisure Resort. The team is very important to us and is the heart of our business. Happy customers are our prime concern and all of our team are trained in the highest standards of customer service, together with the skills required to do their job.
Guest Experience Associate - Front of House in Torquay employer: Torquay Leisure Hotels Ltd
At TLH Leisure Resort, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued. With a strong emphasis on personal and professional development, we offer comprehensive training, competitive benefits, and opportunities for growth within our multi-hotel resort. Our commitment to teamwork and exemplary service ensures that you will be part of a dynamic team dedicated to creating memorable experiences for our guests.
Contact Details:
Torquay Leisure Hotels Ltd Recruitment Team
