Deputy Registration Service Manager - Registrars in Pontypool

Deputy Registration Service Manager - Registrars in Pontypool

Pontypool Full-Time 36581 - 40444 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support the Registration Service Manager and oversee daily operations of the registration team.
  • Company: Join Torfaen County Borough Council, a supportive and inclusive employer.
  • Benefits: Competitive salary, flexible working hours, and commitment to diversity.
  • Other info: Opportunities for career development and a commitment to employee wellbeing.
  • Why this job: Make a real difference in your community by officiating important life events.
  • Qualifications: Experience in registration operations and strong leadership skills required.

The predicted salary is between 36581 - 40444 £ per year.

We are looking for a highly organised, capable and motivated individual to join our team as Deputy Registration Service Manager and Principal Statutory Post Holder. In this key role, you will provide high-level support to the Registration Service Manager, supervise the daily operations of the registration team, coordinate rotas, and provide technical guidance to maintain statutory service continuity.

As a Principal Statutory Post Holder, you will carry personal legal responsibility and accountability for all registration actions taken under your authority. You will record births, deaths, and stillbirths within statutory timescales, manage corrections, re-registrations, and space 17 amendments, and officiate statutory ceremonies (marriages, civil partnerships, and citizenship ceremonies) across the borough.

The successful candidate must possess extensive operational registration knowledge, robust data protection and cash-handling skills, and the ability to lead and support staff through change. You will have excellent customer focus, the ability to remain calm and discreet when handling highly sensitive and distressing situations, and a willingness to participate in a flexible weekend rota and a 24-hour emergency on-call service.

For an informal discussion regarding this vacancy please contact: Chantell Hatherall Tel: 01495742133, email: Chantell.hatherall@torfaen.gov.uk

You must demonstrate how you meet the Essential criteria listed in the attached Person Specification in order to secure an interview. Torfaen County Borough Council strives to be a fair, supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The Council expects all employees, paid or unpaid, to share this commitment.

We value the range of experiences that a diverse workforce brings and therefore we welcome applications from people of all backgrounds and under-represented groups. We are a registered Disability Confident Leader and are committed to the employment and career development of disabled people. Our Guaranteed Interview scheme guarantees that people with disabilities will be invited to interview, so long as they meet the essential requirements for the role.

If you have a health condition, are neurodivergent, or use British sign language, and need to discuss reasonable adjustments, please contact the recruiting manager. We can only work with you to arrange adjustments if we are made aware of your requirements prior to your application submission, test or interview.

How to find us: Torfaen County Borough Council, Civic Centre, Pontypool, NP4 6YB

Deputy Registration Service Manager - Registrars in Pontypool employer: Torfaen County Borough Council

Henllys Church in Wales School is an excellent employer, offering a supportive and inclusive work environment where every team member is valued. With a commitment to employee growth and development, the school provides opportunities for training and advancement while ensuring high standards of hygiene and cleanliness for its 180 students. Located in the vibrant community of Cwmbran, the school fosters a culture of diversity and respect, making it an ideal place for dedicated individuals looking to make a meaningful impact.

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Contact Details:

Torfaen County Borough Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy Registration Service Manager - Registrars in Pontypool

Dive into Local Government Events

Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Torfaen County Borough Council, are looking for. Plus, it shows your genuine interest in the sector!

Join Relevant Networks

Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.

Utilise Your University’s Resources

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Stay Updated with Government Initiatives

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We think you need these skills to ace Deputy Registration Service Manager - Registrars in Pontypool

Organisational Skills
Operational Registration Knowledge
Data Protection Skills
Cash-Handling Skills
Leadership Skills
Customer Focus
Calmness Under Pressure

Some tips for your application 🫡

Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.

Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.

Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Torfaen County Borough Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.

How to prepare for a job interview at Torfaen County Borough Council

Get to Know Public Sector Values

Before your interview with Torfaen County Borough Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.

Brush Up on Regulatory Knowledge

Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

Highlight Teamwork and Collaboration

The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!

Prepare Real-Life Examples

Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Torfaen County Borough Council.