Paid Media Specialist

A bit about Torchbox

We’re the leading digital marketing agency for UK and international nonprofits. We’re proud to provide digital marketing services to the NHS, Breast Cancer Now, MSI Reproductive Choices, Disasters Emergency Committee, MND Association, Mind, Diabetes UK, MS Society, Oxfam GB and many more charities and organisations around the world. This is a great time to join Torchbox. Our diverse team of over 120 people is mostly UK-based but with a significant presence in Manila as well as a network of people around the world.

We are on a mission to set a new standard for a purpose-led business. Torchbox is 100% employee-owned - everyone is a co-owner from day one and we are building an amazing, progressive ownership and learning culture. If you are excited about this mission, it’s a great time to join.

We are looking for a Paid Media Specialist to join our award-winning team! You’ll be supporting the planning, implementation and reporting of pay-per-click (PPC) and paid social media campaigns for some of the very biggest charities and NGOs. This role would suit someone with a few years experience working in a hands-on digital marketing role who is looking to work with organisations who make the world a better place.

Your responsibilities

• Setting up, running and optimising PPC and paid social campaigns.
• Experience working in an agency environment.
• A background in the nonprofit sector or other relevant sector.
• Carry out daily and weekly optimisation on client accounts.
• Drafting reports to our clients using Google Analytics as your primary measurement tool.
• Supporting our Paid Media Account Managers in the delivery of digital marketing campaigns.
• Working with our Account Managers to deliver ultra accurate and insightful reports.
• Working with our Account Managers to maintain existing client relationships.
• Working on tasks independently as well as part of a team.

Our Paid Media Specialists have the following skills

• Some hands-on experience planning and running PPC and paid social campaigns. You will ideally be able to set up, optimise and report back on Google Ads and Facebook campaigns from day one.
• Outstanding client-facing skills. This is a client-facing role, so you’ll be talking to our charities every day on Zoom, and responding to their requests quickly via email and various project management tools.
• Experience managing multiple projects or accounts concurrently. You will be looking after between 5 and 10 clients, so the ability to juggle workload, quickly switch focus and manage your own time against tight deadlines is essential.
• A basic knowledge of Google Analytics. You will be comfortable logging in and using it to report back on the success of your marketing campaigns.
• Outstanding, error-free written skills. We need to communicate clearly and accurately with our clients, so you’ll need to display attention to detail.
• Excellent numerical skills. You will be managing and moving budgets all day every day in response to campaign performance, so you’ll need to know Google Sheets (or Excel).

What we offer

• Become a co-owner of Torchbox, shape our success and share in the rewards.
• Work with awesome clients doing rewarding, purposeful work.
• Competitive salary + annual review + bonuses.
• Ethical pension scheme, with a 6% contribution from Torchbox.
• Fully remote, hybrid, office full-time, whatever works for you.
• Training and conference budget to discover new ideas.
• Paid time off to volunteer for causes that matter to you.
• Health schemes and access to mental health support.
• Electric car salary sacrifice scheme (UK only).
• Wellness programme and cycle-to-work scheme, alongside other lovely things that are good for you and the environment.
• Some pretty epic socials (virtual and in-person), weekly free veggie lunches in the office and a bunch of other cool stuff we’d love to tell you about.

The money bit

At Torchbox, you’re not just an employee—you’re a co-owner from day one. We’re 100% employee-owned, which means you get a say in how we run things, and you directly share in our success.

• Tax-Free Co-Owner Bonus: A guaranteed £3,600 per year, paid quarterly (£900 every 3 months).
• Profit Share Scheme: Over the last 3 years we have paid out an average of 14.5% of salary per annum, which equals 2.5 extra months of pay per year.

The application process

The closing date for this role is Friday 2nd January 2026. The application process will consist of 2 stages:

• 30-minute first-stage interview, with our Talent Manager, where we will ask you to talk through your skills & experience related to the role. You’ll also get a chance to learn more about Torchbox and ask any questions you might have. You might then have a 20-minute follow-up call with the Head of Digital Marketing.
• A 90-minute final stage interview, which will be a panel interview with 2-3 members of the team. We will delve more into your experience and ask you some competency-based questions. During this stage, we’d like you to complete a written task and a 5-minute presentation, we will send you details in advance.

Everyone is welcome

We’re committed to being an inclusive employer, from recruitment to everyday life. If you need help or have questions - give us a shout - recruitment@torchbox.com