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- Tasks: Lead public sector clients in digital strategy and project execution.
- Company: Join Torchbox, a 100% employee-owned company with a mission for purpose-led business.
- Benefits: Competitive salary, bonuses, remote work options, and wellness programmes.
- Why this job: Shape impactful digital projects and build strong relationships with public sector stakeholders.
- Qualifications: Experience in agile product development and strong communication skills required.
- Other info: Enjoy a vibrant culture with epic socials and opportunities for personal growth.
The predicted salary is between 54570 - 67000 £ per year.
Overview
Serve as the primary point of contact for a portfolio of public sector clients, ensuring their digital strategies align with their goals. Lead combined multidisciplinary and client teams through exploration, experimentation, and implementation, drawing on relevant research, design, and technical approaches. Provide the strategic direction to support teams in working in agile, iterative ways to achieve the best outcomes. Work alongside a Delivery Manager, enabling you to hold the vision and strategic direction. Act as a navigator through relevant sector standards, helping clients understand the Service Standard and what it means for their work. Facilitate conversations and run workshops confidently, getting hands-on with collaborative and multidisciplinary work. Help teams translate policy intent into viable digital products or services that can be operated effectively. Contribute to business development, supporting the growth of our public sector work by identifying opportunities, leading pitches, and shaping proposals.
Client Relationship Management: Build and maintain strong strategic relationships with senior public sector stakeholders, acting as a trusted advisor across projects.
Strategic Leadership: Guide clients in developing and implementing strategies that improve public services, exploring new and different approaches to realise positive outcomes and add value.
Project Oversight: Oversee planning and execution of digital projects, coordinating with cross-functional teams to ensure timely and high-quality delivery.
Business Development: Identify opportunities for growth within existing client accounts and play a key role in securing new projects.
Performance Analysis: Use quantitative and qualitative insights to measure impact and inform decision-making.
User-centred and agile working: Create the conditions for collaborative, multidisciplinary work across research, design, innovation, and enabling technology.
Qualifications:
- Strong understanding of Service Standard approaches, user-centred design disciplines, and iterative working methods.
- Experience in a Product, Delivery, or Service Lead role with a focus on agile, user-centred service and product development.
- Ability to build trust and long-term relationships with public sector clients.
- Experience leading cross-functional teams and managing multiple projects simultaneously.
- Strong communication and facilitation skills, with confidence in presenting to clients and stakeholders.
- Comfortable working in a sales-involved role, identifying opportunities and supporting business growth.
- A results-oriented mindset, with a track record of driving impactful digital projects.
Company and Benefits:
Our diverse team of over 120 people is mostly UK-based but with a significant presence in Manila as well as a network of people around the world. We are on a mission to set a new standard for a purpose-led business. Torchbox is 100% employee-owned - everyone is a co-owner from day one and we are building an amazing, progressive ownership and learning culture. If you are excited about this mission, it’s a great time to join.
- Become a co-owner of Torchbox, shape our success and share in the rewards.
- Work with awesome clients doing rewarding, purposeful work.
- Competitive salary + annual review + bonuses.
- Ethical pension scheme, with a 6% contribution from Torchbox.
- Fully remote, hybrid, office full-time, whatever works for you.
- Training and conference budget to discover new ideas.
- Paid time off to volunteer for causes that matter to you.
- Health schemes and access to mental health support.
- Electric car salary sacrifice scheme (UK only).
- Wellness programme and cycle-to-work scheme, alongside other lovely things that are good for you and the environment.
- Some pretty epic socials (virtual and in-person), weekly free veggie lunches in the offices and a bunch of other cool stuff we’d love to tell you about.
The money bit: As an employee-owned company our remuneration is made up of two parts, your base salary £54,570 - £67,000 and your tax-free co-owner bonus of £3,600 which is prorated and paid quarterly. There is an additional profit share scheme.
Client Partner - Public Sector in England employer: Torchbox
Contact Detail:
Torchbox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Partner - Public Sector in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the public sector. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more relationships you build, the better your chances of landing that Client Partner role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in leading digital projects and working with cross-functional teams. When you get the chance to chat with potential employers, share specific examples of how you've driven impactful outcomes.
✨Tip Number 3
Practice makes perfect! Before any interviews or meetings, rehearse your pitch. Focus on how you can help clients navigate their digital strategies and improve public services. Confidence is key, so make sure you’re ready to showcase your expertise.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in our mission. Tailor your application to reflect your understanding of the Service Standard and user-centred design. Let’s work together to shape the future of public sector services!
We think you need these skills to ace Client Partner - Public Sector in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with public sector clients and agile methodologies. We want to see how your skills align with our mission and the specific role.
Showcase Your Communication Skills: Since you'll be facilitating conversations and running workshops, it's crucial to demonstrate your strong communication abilities. Use examples from your past experiences where you successfully engaged stakeholders or led teams.
Highlight Your Strategic Thinking: We’re looking for someone who can guide clients in developing effective strategies. Share instances where you've identified opportunities for growth or improved services, showcasing your results-oriented mindset.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at Torchbox
✨Know Your Clients
Before the interview, research the public sector clients you might be working with. Understand their digital strategies and how they align with their goals. This will help you demonstrate your ability to act as a trusted advisor and build strong relationships.
✨Showcase Your Agile Experience
Be ready to discuss your experience with agile methodologies and user-centred design. Prepare examples of how you've led cross-functional teams through iterative processes to achieve successful outcomes. This will highlight your strategic leadership skills.
✨Prepare for Collaborative Conversations
Since you'll be facilitating workshops and conversations, practice articulating your thoughts clearly and confidently. Think of scenarios where you've successfully navigated discussions with stakeholders, as this will showcase your communication and facilitation skills.
✨Highlight Business Development Skills
Think about times when you've identified growth opportunities within existing accounts or secured new projects. Be prepared to share these experiences, as they will demonstrate your results-oriented mindset and ability to contribute to business development.
