Audio Transcription Coordinator

Can you recognise the sound of a good reading voice? Do you delight in life giving content which helps people encounter Christ? Are you skilled in audio editing? We are seeking a coordinator to oversee volunteers in producing quality audio for our blind and partially sighted clients. If this sparks interest, read on!

What’s involved?

• Transcribing books, magazines and newsletters into audio with the help of volunteers.

What’s required?

• An appreciation for quality sound.
• Skill in audio editing.
• An ability to manage others.

What’s the commitment?

• 30 hours/week.

NOTE: This role is for UK residents only. Attendance at Torch House will be required at least four times per year for staff days.

Position Type: Staff

Band: S4, £29,746 pro rata (FT – 35 hours)

Hours: 30 hours/week

Holiday: 25 days a year plus bank holidays, pro rata

Team: Technical Services

Location: Home, Hybrid or Market Harborough

Role requirements

As Audio Transcription Coordinator you will be responsible for the production of all resources in the medium of Audio. Transcription responsibilities will include:

• Coordinating the production of audio books, magazines, Torch literature and daily Bible reading notes in appropriate formats to a high-fidelity audio quality.
• Ensuring that date specific material is made available in accordance with the transcription schedule; other material to be produced in a timely manner in line with Torch communications schedule and our Business As Usual policy.
• The selection, training and ongoing supervision of audio volunteers – transcribers, editors and proof-readers.
• The onboarding, training and supervision of authors who record their books for Torch.
• Managing participants & playback of audio, videos etc. in Zoom Groups.
• Continual development of the Text to Speech (TTS) service.
• Such other duties as may be reasonably required to ensure a good Audio Transcription Service.

General

• Promote the good name of Torch at all times.
• Assist in the promotion of Torch, such as through exhibitions and conferences, as agreed by the Chief Executive.
• Participate in at least one annual in person work with Torch clients, such as Torch Together Holidays, Coffee Mornings or Fellowship Group meetings.

Person Specification

Christian Commitment

• There is a Genuine Occupational Requirement (GOR) for the postholder to be a practising Christian, in accordance with Schedule 9 of the Equality Act 2010, due to the nature of the role within the Christian ministry of Torch Trust.
• A committed and practising Christian, able to actively support and contribute to the Christian ethos, vision and ministry of Torch Trust.
• Agreement with the aims, values and Statement of Faith of Torch Trust.
• Willingness to uphold and model the Christian ethos in all working relationships.

Experience and Knowledge

• Experience of coordinating projects and delivering work to deadlines.
• Experience of recruiting, training or supervising staff or volunteers or contributors.
• Good IT skills, including Google, Microsoft Office and confidence using online platforms such as Zoom.
• Awareness of, or willingness to learn about, assistive technologies and accessible audio formats (including TTS).

Skills and Abilities

• Excellent organisational skills with the ability to manage multiple priorities effectively.
• Strong attention to detail and commitment to high-quality output.
• Ability to produce consistent, high-standard audio resources.
• Confident communicator with strong interpersonal skills.
• Ability to train, support and motivate volunteers and contributors.
• Able to build effective working relationships with a range of stakeholders (staff, volunteers, authors and external partners).
• Able to work independently and collaboratively as part of a team.
• Strong problem-solving skills with a proactive and flexible approach.

Personal Qualities

• Warm, approachable and people-focused.
• Reliable, conscientious and committed to seeing tasks through.
• Creative and open to developing new ideas and improving ways of working.
• Sensitive and empathetic when working with people with sight loss.
• Calm under pressure and able to manage competing deadlines.
• Commitment to continuous improvement and maintaining high standards.

Safeguarding

• Commitment to safeguarding and promoting the welfare of vulnerable adults and children and willingness to undertake safeguarding training and adhere to all relevant organisational policies and procedures.
• Experience of working within a Christian ministry or charity environment.
• Experience of working with people with sight loss.
• Experience of managing online groups or communities (e.g. Zoom-based groups).
• Knowledge of copyright, licensing and rights management in audio production.
• Experience of working with assistive technology or accessible media formats.
• Experience of contributing to service development or implementing new technologies (including TTS systems).
• Experience of coordinating complex workflows involving multiple contributors.
• Proven experience in audio recording, editing and production, ideally including spoken word or audiobook content.
• Good understanding of audio production processes, including editing, mastering and quality control.
• Understanding of accessibility needs for people with sight loss.

Contract and Work Pattern

This is a permanent contract of 30 hours per week. The working pattern will be agreed with your Line Manager.