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- Tasks: Engage with the community to tackle antisocial behaviour and ensure safe town centres.
- Company: Join Torbay Council, a dynamic authority making a real difference in the community.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Why this job: Be part of a team that empowers residents and creates vibrant town centres.
- Qualifications: Experience in community engagement and strong communication skills are essential.
- Other info: Uniform provided; proactive and resilient individuals will thrive in this role.
The predicted salary is between 25000 - 31000 £ per year.
If you like a role that offers variety and each working day to be different, this job is for you. We are a small unitary authority which means we can make things happen quickly and there’s always something new and interesting happening.
We are seeking exceptional individuals to join our expanding team of Town Centre Officers in addressing a range of antisocial behaviours and maintaining a safe environment for our residents, businesses and visitors. These roles play a leading part in delivery of the Council’s Operation Town Centres, which includes working in partnership with a wide range of stakeholders.
We are a Council that works with its residents, communities, and partnerships – a Council that listens, supports, and empowers. There has never been a better time to work for Torbay Council. We have a real momentum building and have a shared sense of ambition.
This is a uniformed and very public facing role; you will be required to have a firm but fair approach to working with individuals, challenging unacceptable behaviour whilst also addressing risk and vulnerability. You will be able to demonstrate skills in managing challenging situations, communicating with the public, retailers, and businesses, and working with a variety of others in the tactical management / resolution of ongoing issues.
Most of the time you will be spending in one of our Town Centres tackling issues proactively, whilst working closely with colleagues from across the multi-disciplinary Community Safety Department, CCTV, and key partner agencies. Being proactive, energetic, and resilient are a must. Uniform will be provided.
This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.
If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser: https://www.torbay.gov.uk/jobs/job-descriptions/town-centres-officer/
For an informal chat please contact Darryn Brown on 07810 055713 or darryn.brown@torbay.gov.uk. Interviews are expected to be conducted during the week commencing 2nd February 2026. This role is not eligible for visa sponsorship. Our adverts do sometimes close early - even where there’s a published deadline - so if you’re keen, please apply as soon as possible.
Skills
- Ability to establish positive relationships and boundaries with all.
- To effectively use a range of modes of communication, depending on audience.
- Effective organisational skills, self-management and the ability to see tasks through to completion.
- As this post meets the requirements of the Immigration Act 2016 (part 7), the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Knowledge
- Knowledge of ASB process.
- Understanding the causes of homelessness.
Experience & Qualifications
- Experience of working collaboratively with other professionals and agencies.
- Experience of working with vulnerable individuals.
Town Centres Officer - 37 Hours in Torquay employer: Torbay Council
Contact Detail:
Torbay Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Town Centres Officer - 37 Hours in Torquay
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Torbay Council and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in managing challenging situations and working with the public can shine in this role.
✨Tip Number 3
Be proactive during the interview! Don’t just wait for questions; engage with the interviewer by asking insightful questions about the role and the team. This shows your enthusiasm and willingness to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your interest in the role right from the start!
We think you need these skills to ace Town Centres Officer - 37 Hours in Torquay
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming a Town Centres Officer and how you can contribute to our mission at Torbay Council.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for individuals who can manage challenging situations and communicate effectively, so be sure to showcase those abilities!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re a great fit for the role. Remember, first impressions count!
Apply Early: Don’t wait until the last minute to submit your application! We sometimes close adverts early if we find the right candidate, so get your application in as soon as possible through our website to ensure you don’t miss out.
How to prepare for a job interview at Torbay Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Town Centres Officer. Familiarise yourself with the key aspects of the job, such as addressing antisocial behaviour and working with various stakeholders. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Since this role involves interacting with the public and various agencies, be prepared to demonstrate your communication skills. Think of examples where you've effectively managed challenging situations or communicated complex information clearly. This will highlight your ability to establish positive relationships and boundaries.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and resilience. Think about past experiences where you tackled difficult situations, especially those involving vulnerable individuals or community safety. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Research Torbay Council's Initiatives
Take some time to research Torbay Council's current initiatives, especially those related to community safety and town centre management. Being knowledgeable about their projects will not only impress the interviewers but also allow you to align your answers with their goals and values.
