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- Tasks: Coordinate visitor experiences and develop engaging exhibitions at Torre Abbey.
- Company: Join the historic Torre Abbey team, a key cultural site in Torbay.
- Benefits: Competitive salary, opportunity to work in a beautiful heritage setting.
- Why this job: Make a real impact on visitor experiences in a historic environment.
- Qualifications: Experience in tourism or heritage management and strong communication skills.
- Other info: Fixed term role with potential for creative growth and community engagement.
The predicted salary is between 30000 - 35000 £ per year.
We are looking for someone who is enthusiastic and approachable to work within our team at Torre Abbey. If you love historic buildings, creating an excellent visitor experience and developing exhibitions this could be the role for you. Torre Abbey is Torbay’s most historic building complex dating from 1196. An ancient scheduled monument set within 17.8 acres of gardens and parkland. It’s an accredited museum owned by Torbay Council, home to a regionally important collection it’s been a centre of religious and artistic expression and hospitality for 800 years.
We are passionate about creating a universally welcoming environment, we work with a range of partners to develop a more accessible offer for our local community.
What you’ll be doing:
- You will deliver the day‑to‑day operations of visitor experience and high standards of presentation at Torre Abbey.
- Enabling a broad range of visitors to have outstanding and inspirational experiences through the consistent quality of warm welcome.
- You will help to develop and improve Torre Abbey’s interpretation and story in line with Torre Abbey’s spirit of place.
- You will lead the development and delivery of an innovative exhibitions and community engagement programme at Torre Abbey in line with historic listing designations.
This position is for a fixed term of 12 months from the start date.
Skills:
- Well‑developed skills in management and leadership, team‑working, communication, and organisation.
- Ability to demonstrate effective decision making and act quickly/flexibly when confronted with emergencies.
- Ability to work with varying pressures and deal with difficult situations and complaints.
- Ability to demonstrate effective and proven skills in financial management and reporting methods.
- Ability to demonstrate an effective creative approach to planning and delivering a variety of customer focused programmes and exhibitions.
Knowledge:
- Effective knowledge and understanding of what makes a good visitor experience in a heritage or tourism setting.
- Effective knowledge and understanding of exhibition development, delivery and curation.
- Effective knowledge and understanding of audience development in a heritage and tourism setting.
Experience & Qualifications:
- Experience working within the tourism or heritage setting with experience in a management role.
- Demonstrable experience of successfully securing grants and other fundraising to support exhibitions.
- Educated to A Level standard, preferably in heritage related subjects.
This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
Senior Exhibition & Visitor Experience Coordinator - 30 hours in Torquay employer: Torbay Council
Contact Detail:
Torbay Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Exhibition & Visitor Experience Coordinator - 30 hours in Torquay
✨Tip Number 1
Get to know Torre Abbey and its history inside out! When you’re chatting with the team or during interviews, drop in some interesting facts or ideas about how you could enhance the visitor experience. It shows your passion and that you’ve done your homework!
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn, or even pop into Torre Abbey for a visit. Building connections can give you insider info and might just help you stand out when it comes to the interview.
✨Tip Number 3
Prepare some creative ideas for exhibitions or community engagement programmes. Think about what could resonate with visitors and how you can make Torre Abbey even more inviting. Presenting these ideas during your interview can really impress the hiring team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and eager to join our team at Torre Abbey!
We think you need these skills to ace Senior Exhibition & Visitor Experience Coordinator - 30 hours in Torquay
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for historic buildings and visitor experiences shine through. We want to see how much you care about creating memorable moments for our visitors!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in heritage or tourism settings. We love seeing how your skills align with what we’re looking for at Torre Abbey.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Remember, less is often more!
Apply Early: Don’t wait until the last minute! Our adverts can close early, so if you’re excited about this role, hop onto our website and submit your application as soon as you can. We can’t wait to hear from you!
How to prepare for a job interview at Torbay Council
✨Know Your Venue
Before the interview, take some time to research Torre Abbey. Familiarise yourself with its history, current exhibitions, and visitor experience initiatives. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your skills in managing visitor experiences and developing exhibitions. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Engage with the Interviewers
During the interview, be sure to engage with your interviewers. Ask insightful questions about their vision for Torre Abbey and how they see the role contributing to that. This shows your genuine interest and helps you assess if the role is a good fit for you.
✨Demonstrate Flexibility and Problem-Solving
Be prepared to discuss how you've handled challenging situations in the past, especially in a visitor-facing role. Highlight your ability to think on your feet and adapt to changing circumstances, as this is crucial for maintaining high standards of visitor experience.