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- Tasks: Register births, deaths, marriages, and conduct ceremonies across Torbay.
- Company: Join the dedicated team at Torbay Council with a strong reputation.
- Benefits: Competitive salary, flexible hours, and a supportive work environment.
- Why this job: Make a meaningful impact in people's lives during significant moments.
- Qualifications: GCSEs in English and Maths, customer service experience, and teamwork skills.
- Other info: Opportunity for additional hours and career growth within a community-focused role.
The predicted salary is between 28600 - 31000 £ per year.
The primary purpose of this role is to register Births, Deaths, Marriages and Civil Partnerships, carrying out all associated duties in full compliance with the Registration Acts. Additional duties include conducting Marriage and Civil Partnership ceremonies at the Torbay Register Office and at Approved Premises across Torbay. Ceremony duties include weekday, weekend and bank holiday working on a rota basis. Birth and Death registrations will take place at Torbay Register Office, Paignton.
Key Responsibilities
- Register births, deaths, marriages and civil partnerships in accordance with legislation.
- Conduct marriage and civil partnership ceremonies at the register office and Approved Premises across Torbay.
- Carry out full ceremony administration, including preparation of schedules, checklists, notices for couples and post ceremony processing.
- Issue certificates from the archives, ensuring accurate retrieval, checking and production in line with statutory requirements.
Key Requirements
- Join a committed and hard working team with a strong reputation and excellent customer feedback.
- A confident, professional approach, with high standards of conduct, attitude and appearance.
- Strong reliability and the ability to work effectively as part of a dedicated team.
- Good time management skills and the ability to travel across Torbay as required.
Hours
This post is contracted for 7.40 hours per week, worked on a Friday. There may also be opportunities for additional flexible hours Monday to Thursday, depending on service needs.
Security Check
This post meets the requirements of the Public Services Network (PSN) and therefore will require a Basic Criminal Record Check. This will show any unspent convictions and conditional cautions.
Skills (Essential)
- Ability to work as part of a team.
- Experience of customer focused, face to face environment.
- Ability to deal with people at all levels in a tactful, diplomatic and confident manner.
- Ability to deal with distressed/bereaved/emotional people.
- Ability to handle confidential information sensitively.
This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
Knowledge (Essential)
- Knowledge and practical experience of Microsoft including Teams, Excel, Word and Outlook.
- Knowledge of handling confidential information and applying Data Protection.
- A good standard of written English.
Experience & Qualifications (Essential)
- Educated to GCSE or equivalent to include English and Mathematics.
- Experience in working as part of a team.
- Public speaking.
- Good time keeping.
- Record keeping and inputting data with attention to detail.
Contact
For an informal chat please contact Lia Bowden on 07766923635 or lia.bowden@torbay.gov.uk.
Interview Dates
Interviews are expected to be conducted during the week commencing 17th April 2026.
Visa Sponsorship
This role is not eligible for visa sponsorship.
Early Application Advice
Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.
Registration Officer Births, Deaths Marriages and Civil Partnerships - 7.40 hours in Torquay employer: Torbay Council
Contact Detail:
Torbay Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registration Officer Births, Deaths Marriages and Civil Partnerships - 7.40 hours in Torquay
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the Registration Acts and the specific duties of a Registration Officer. This will help you speak confidently about how your skills match the job when you get that interview.
✨Tip Number 2
Practice your public speaking skills! Since you'll be conducting ceremonies, being comfortable in front of an audience is key. Try rehearsing with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Reach out to current or former employees at Torbay Council on LinkedIn. They can give you insider tips on the application process and what it’s really like working there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, if you have any questions, you can easily reach out for help before submitting.
We think you need these skills to ace Registration Officer Births, Deaths Marriages and Civil Partnerships - 7.40 hours in Torquay
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about registering births, deaths, marriages, and civil partnerships. A personal touch can make all the difference.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make sure your key skills and experiences stand out!
Tailor Your Application: Make sure to align your experience with the job description. Highlight any relevant customer service experience or teamwork skills that match what we’re looking for. This shows us you’ve done your homework!
Proofread, Proofread, Proofread!: Before hitting send, give your application a thorough check. Spelling and grammar mistakes can distract from your qualifications. We want to see your best work, so take the time to polish it up!
How to prepare for a job interview at Torbay Council
✨Know Your Legislation
Familiarise yourself with the Registration Acts relevant to births, deaths, marriages, and civil partnerships. Understanding the legal framework will not only impress your interviewers but also show that you’re serious about the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully dealt with customers in previous roles, especially in sensitive situations. Highlighting your ability to handle distressed or emotional individuals will demonstrate your suitability for this position.
✨Practice Public Speaking
Since you'll be conducting ceremonies, practice speaking clearly and confidently in front of an audience. You might even want to rehearse a mock ceremony to showcase your public speaking skills during the interview.
✨Demonstrate Team Spirit
Be ready to discuss your experience working as part of a team. Share specific instances where you contributed to team success, as this role requires strong collaboration with colleagues at Torbay Council.