Legal Officer (Claims Handling) - 37 Hours
Application Deadline: 9 November 2026
Department: Corporate Services
Employment Type: Permanent
Location: Torbay Council
Reporting To: Team Manager
Compensation: £29,542 - £32,046 / year
Description
We are seeking a confident and proactive Legal Officer to join our Licensing and Litigation team.
You will handle a varied caseload of low value compensation claims against the Council, including public liability, employers' liability and property damage claims.
The role involves investigating claims, assessing liability, gathering evidence, liaising with insurers and solicitors, and supporting the effective, fair, and timely resolution of claims to protect the Council's interests.
The successful candidate will also provide support to solicitors and other legal professionals in the management and progression of complex and high value claims.
You will be a proactive and organised individual with excellent communication and interpersonal skills, strong attention to detail and the ability to manage competing priorities. Ideally, you will have experience of handling insurance, compensation or legal claims, strong investigative, analytical and negotiation skills, and knowledge of civil litigation processes and pre-action protocols.
Experience in local government, insurance or a legal environment would be advantageous, but most important is your ability to think critically, make sound decisions and work collaboratively.
This post requires a Standard Criminal Level Check. This will show details of all spent and unspent convictions and adult cautions that have not been filtered in line with legislation.
For an informal chat please contact Samantha Goodwin on 01803 207164 or samantha.goodwin@torbay.gov.uk.
Interviews are expected to be conducted during the week commencing 16th November 2026.
This role is not eligible for visa sponsorship.
At times there is a need to close our adverts earlier than the date specified, however this advert will not close before 29th October.
Skills
Essential:
- Ability to give clear and accurate legal advice. The post holder is required to influence, support and advise.
- Analytical and problem-solving skills.
As this post meets the requirements of the Immigration Act 2016 (part 7), the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Knowledge
Essential:
- A developing knowledge of the law and procedures within the specialist discipline.
- Understanding of local authority functions and services.
Experience & Qualifications
Essential:
- 5 x GCSEs or equivalent including English and Maths Grade C / 4 or above.
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Legal Officer (Claims Handling) - 37 Hours in Torquay employer: Torbay Council
Torbay Council is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and the families they serve. With flexible hours and hybrid working options, staff can achieve a healthy work-life balance while engaging in meaningful work that directly impacts the community. Opportunities for professional development and training ensure that employees can grow their skills and advance in their careers, making Torbay Council a rewarding place to work.
