At a Glance
- Tasks: Join a passionate team ensuring housing safety and welfare for Torbay residents.
- Company: Torbay Council, dedicated to community health and safety.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Dynamic role with excellent career prospects in a vibrant community.
- Why this job: Make a real difference in people's lives while enjoying a beautiful location.
- Qualifications: Experience in housing inspections and strong communication skills required.
The predicted salary is between 35412 - 38220 £ per year.
We have an exciting opportunity for a successful candidate to join Torbay Council’s Housing Standards and Environmental Protection team as a Housing Officer. You will be working with a team who are dedicated and passionate about protecting the health, safety and welfare of Torbay’s residents. By delivering a full range of Housing interventions, you will contribute to making Torbay a healthy, happy and prosperous place for all.
We have been working hard over the past 12 months to ensure that we are ready for the opportunities provided by the Renters Rights Act 2025. We are confident that you will be joining a team that is fully prepared and looking forward to the challenge. We are seeking someone with the technical skills to deliver housing inspections and associated interventions with the capacity to embrace the changes to the housing legislative landscape in particular HHSRS2 and the forthcoming phases of the Renters Rights Act 2025.
Torbay is a wonderful place to live and work offering an unrivalled quality of life for individuals and families. The natural environment is a joy to behold and Our People Strategy is in place to make Torbay ‘the best place to work'. This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.
Essential Skills- Will work as part of a team (with a partnership approach) as well as on own initiative.
- Demonstrate effective investigatory skills evaluating evidence and seeking and questioning if further information is required.
- Deal with difficult situations in a calm and sympathetic manner, especially in dealing with vulnerable individuals in complex situations.
- Effectively use a range of modes of communication including formal and informal reports and presentations taking into account issues of confidentiality.
- Will communicate with clarity, tact and purpose in all relevant situations.
- Ability to prioritise, meet deadlines and work effectively under pressure.
As this post meets the requirements of the Immigration Act 2016 (part 7), the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Essential Knowledge- Good knowledge of building construction including an ability to recognise defects and appropriate remedies.
- Working in a multi‑agency environment.
- Knowledge of PC based computer systems, including Excel and Word.
- Knowledge of the Police and Criminal Evidence (PACE) codes of practice, the Criminal Procedure and Investigations Act (CPIA) and Regulation of Investigatory Powers Act (RIPA) procedures.
- Effective understanding of environmental legislation including the Clean Neighbourhood and Environment Act, Environmental Protection Act and ASB legislation.
- Demonstrable experience of inspection and enforcement of standards in domestic premises including the Housing Health and Safety Rating System.
- Demonstrate experience of undertaking an investigation from initial complaint to a successful outcome.
- HHSRS practitioner competency.
- Educated to NVQ level 3 / A level or equivalent.
- Educated to degree level standard or equivalent or demonstrate work‑related experience in appropriate areas.
This role is not eligible for visa sponsorship.
Housing Standards Officer - 37 Hours in Torquay employer: Torbay Council
Torbay Council is an exceptional employer, offering a supportive work culture that prioritises the health and welfare of its community. With a commitment to employee growth through comprehensive training and development opportunities, you will be part of a passionate team dedicated to making Torbay a better place to live. The stunning natural environment and the council's People Strategy ensure that working here not only provides job satisfaction but also an enviable quality of life.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Standards Officer - 37 Hours in Torquay
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Torbay Council and their recent initiatives, especially around the Renters Rights Act 2025. Show them you’re not just another candidate; demonstrate your passion for making a difference in the community.
✨Tip Number 3
Practice your communication skills! Since this role involves dealing with vulnerable individuals, being able to communicate clearly and empathetically is key. Role-play difficult conversations with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Torbay Council.
We think you need these skills to ace Housing Standards Officer - 37 Hours in Torquay
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Housing Standards Officer. We want to see how you can contribute to our team and the community!
Showcase Your Investigatory Skills:Since this role involves effective investigatory skills, be sure to include examples from your past experiences where you've successfully evaluated evidence or handled complex situations. We love a good story!
Communicate Clearly:Use clear and concise language in your application. Remember, we’re looking for someone who can communicate with clarity and purpose, so make sure your written communication reflects that.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Torbay Council.
How to prepare for a job interview at Torbay Council
✨Know Your Stuff
Make sure you brush up on your knowledge of housing standards, especially the Housing Health and Safety Rating System (HHSRS) and the Renters Rights Act 2025. Being able to discuss these topics confidently will show that you're serious about the role and understand the current legislative landscape.
✨Showcase Your Investigatory Skills
Prepare examples from your past experiences where you've successfully handled investigations or inspections. Be ready to explain how you evaluated evidence and resolved complex situations, particularly with vulnerable individuals. This will demonstrate your ability to deal with difficult scenarios calmly and effectively.
✨Communication is Key
Practice articulating your thoughts clearly and tactfully. You might be asked to present findings or communicate sensitive information, so think about how you can convey your messages in a way that's both professional and empathetic. Consider doing mock interviews with friends to refine your delivery.
✨Team Player Vibes
Since this role involves working as part of a team, be prepared to discuss how you collaborate with others. Share specific examples of successful teamwork and how you’ve contributed to a partnership approach in previous roles. This will highlight your ability to work well with colleagues and stakeholders alike.
