Application Deadline: 19 October 2026
Department: Adults & Community Services
Location: Torbay Council
Compensation: £32,578 - £35,570 / year
The full time equivalent salary of £32,578 to £35,570 includes an amount for a market supplement ranging from £3,036 to £3,524 per year. This market supplement is reviewed annually.
There has never been a better time to join our team at Torbay Council. We have a real momentum building and have a shared sense of purpose and ambition. Torbay is a fantastic place to live, work and visit, offering unrivalled quality of life for individuals and families.
We are looking to appoint an enthusiastic and motivated individual to the role of Access to accommodation. This role will bring you to the heart of our organisation working directly with our Resettlement and Housing Options team. Everyone who works here has the same thing in common, to see Torbay and its residents thrive.
If you like a role that offers variety and each working day to be different, this job is for you. We are a small unitary authority which means we can make things happen quickly and there’s always something new and interesting happening.
You will need to be organised, have excellent written and verbal communication skills have an insight into how a local authority operates and provide an immense sense of job satisfaction at the end of each day. You won’t be alone, you’ll be part of our Housing Options Team.
Standard Criminal Level Check: This post requires a Standard Criminal Level Check. This will show details of all spent and unspent convictions and adult cautions that have not been filtered in line with legislation.
For an informal chat please contact Lisa Russell on 01803208771 or lisa.russell@torbay.gov.uk.
Interviews are expected to be conducted during the week commencing 26th October 2026.
This role is not eligible for visa sponsorship.
At times there is a need to close our adverts earlier than the date specified, however this advert will not close before 16th October 2026.
If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser: https://www.torbay.gov.uk/jobs/job-descriptions/access-to-accommodation-officer/
Benefits:
- flexible working scheme
- commitment to your wellbeing
- Local Government Pension Scheme
Skills
- Ability to prioritise and manage workload.
As this post meets the requirements of the Immigration Act 2016 (part 7), the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Knowledge
- Landlord and tenant legislation.
Experience & Qualifications
- Managing challenging situations.
- Educated to GCSE O Level standard or equivalent.
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Access To Accommodation Officer - 37 Hours in Torquay employer: Torbay Council
Torbay Council is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and the families they serve. With flexible hours and hybrid working options, staff can achieve a healthy work-life balance while engaging in meaningful work that directly impacts the community. Opportunities for professional development and training ensure that employees can grow their skills and advance in their careers, making Torbay Council a rewarding place to work.
