Specialist Community Public Health Nurse Triage (SCPHN)

The post holder will be a senior member of staff working as a triage practitioner within the integrated 0 to 19 Partnership. They will provide the expertise, knowledge, resource and support to the team managing enquiries from pregnant women, families, carers, children and young people in Torbay.

The post holder will provide a comprehensive triage service (for the public and professionals), access and update the Electronic Health record to ensure continuity of care and to make appropriate recommendations and interventions.

They will work with the 0 to 19 Partnership workforces to ensure pathways are followed in supporting children, young people, families and carers.

The service includes the identification of vulnerable children, including those whose welfare and safety may be at risk, working within child protection procedures and in collaboration with other agencies.

The post holder will have the opportunity as part of a team to shape the ongoing development of the role within the Universal Team allocation process and be the Advice line first point of contact for families contacting the Admin Hub.

The post is office based. You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high‑quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.

If you provide support to a family member or friend with health or care needs, we aim to be a Carer‑friendly employer. We have a \’Staff Carers\’ policy which includes flexible working where possible and a Carer\’s Passport scheme that links you into support and discounts.

IMPORTANT INFORMATION

• We reserve the right to close vacancies early if we receive a high volume of applications. Therefore, we encourage you to apply promptly.
• Please read the job description carefully and tailor your application to reflect the requirements of the role.
• Applicants who identify in their application form they are a part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria outlined in the job description and person specification for the role.
• Correspondence will be sent via Trac, text, and email. Please ensure you check your email and Trac account regularly.
• Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
• If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
• It is your responsibility to ensure the timely receipt of appropriate references.

The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.

0 to 19 Torbay is a partnership between TSDFT and The Children\’s Society and Action for Children. These services have come together to provide a preventative model to children, young people and their families in Torbay in order to improve outcomes for children and young people across Torbay.

What the partnership provides

• Working together with statutory and community services.
• Through supporting the whole family and building on strengths.
• By giving children the best start in life, to stay well and thrive.
• Being baby, young person and family friendly.
• Broadening the skills of the workforce.