At a Glance
- Tasks: Provide technical support for prepress workstations and troubleshoot production tools.
- Company: Join Toptal's elite network of top freelance talent in a global digital sports platform.
- Benefits: Flexible remote work, competitive pay, and opportunities for professional growth.
- Other info: Work across time zones with excellent career advancement opportunities.
- Why this job: Be part of a creative team and enhance your skills in a dynamic environment.
- Qualifications: Experience with Adobe Creative Suite and strong troubleshooting skills required.
The predicted salary is between 50000 - 70000 € per year.
Join Toptal's Elite Network of Freelance Talent. Toptal is an exclusive network of the world's top freelance software developers, designers, finance experts, product managers, and project managers. As one of the fastest-growing fully remote networks globally, we empower professionals to thrive in their freelance careers while working with leading companies around the world.
About the Client: Our client is an American global digital sports platform. They are a creative production company specializing in high-quality prepress and print services, operating across multiple time zones to support global clients with advanced hybrid cloud workflows and cutting-edge production technology.
Role: Systems Engineer - A hands-on Prepress Engineer providing daily technical support for prepress workstations and production tools across a hybrid cloud environment, supporting teams in both US West Coast and UK time zones.
Responsibilities:
- Provide daily technical support for all prepress workstations, software, and production tools.
- Maintain, monitor, and escalate issues related to prepress applications, including Adobe Creative Suite, PitStop, GMG, etc.
- Troubleshoot file sync issues with LucidLink and Adobe integrations.
- Handle L1 support tasks, including access provisioning, role assignments, and drive connections.
- Assist with user requests, job setup issues, and workflow bottlenecks.
- Support rollouts of new technology and conduct user training sessions.
- Document updates, resolutions, and standard operating procedures to enhance team efficiency.
- Collaborate with IT, Engineering, and Production teams when cross-department support is required.
Key Skills & Technologies:
- Working experience with Adobe Creative Suite (InDesign, Photoshop, Illustrator).
- Any experience with prepress workflow software such as Acrobat Pro, Enfocus PitStop, and Prinergy.
- Proficiency supporting macOS-based and Windows production workstations.
- Hands-on experience with hybrid cloud workflows and LucidLink.
- Ability to quickly diagnose system issues and clearly communicate solutions to non-technical users.
- Excellent verbal and written communication skills for client and team interaction.
- Availability to support teams either across US West Coast OR UK time zones.
Additional Details:
- Time-zone: 4 hours of overlap with US West Coast or UK time zones.
- Type: Full-time contract.
- Duration: 12+ months.
- Remote: Hybrid (on-site every other week in London).
- Authorization: Applicants must be authorized to work in their country of residence without employer sponsorship.
Senior System Engineer in London employer: Toptal
Toptal is an exceptional employer that offers a unique opportunity for Senior System Engineers to thrive in a fully remote environment while collaborating with top-tier clients globally. With a strong focus on employee growth, Toptal provides access to cutting-edge technology and the chance to work alongside talented professionals, fostering a culture of innovation and support. The hybrid work model allows for flexibility, with regular on-site interactions in London, ensuring a balanced work-life experience and meaningful connections within the team.
StudySmarter Expert Advice🤫
We think this is how you could land Senior System Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio or a project showcase that highlights your experience with Adobe Creative Suite and prepress workflows. This will give potential clients a taste of what you can bring to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to come to you. Reach out directly to companies you admire, like Toptal, and express your interest in working with them. You never know what opportunities might arise!
✨Tip Number 4
Stay flexible and open-minded! The freelance world is all about adaptability. Be ready to take on different roles or projects that may not be exactly what you envisioned but could lead to amazing opportunities.
We think you need these skills to ace Senior System Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior System Engineer role. Highlight your experience with Adobe Creative Suite and any prepress workflow software you've used. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've provided technical support in similar environments, and don't forget to mention your experience with hybrid cloud workflows.
Show Off Your Communication Skills:Since you'll be working with teams across different time zones, it's crucial to demonstrate your excellent verbal and written communication skills. In your application, give examples of how you've effectively communicated solutions to non-technical users.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Toptal
✨Know Your Tech Inside Out
Make sure you’re well-versed in the tools and software mentioned in the job description, like Adobe Creative Suite and prepress workflow software. Brush up on your troubleshooting skills for common issues, especially with hybrid cloud environments, as this will show your technical prowess.
✨Showcase Your Communication Skills
Since you'll be interacting with both technical and non-technical users, practice explaining complex concepts in simple terms. Prepare examples of how you've successfully communicated solutions in past roles, as this will highlight your ability to bridge the gap between tech and users.
✨Demonstrate Your Problem-Solving Ability
Be ready to discuss specific instances where you diagnosed and resolved system issues. Think of a few scenarios where you faced challenges with prepress applications or workflows, and explain how you approached and solved them effectively.
✨Prepare for Team Collaboration Questions
Since the role involves working closely with IT, Engineering, and Production teams, think about your past experiences in collaborative settings. Be prepared to share how you’ve contributed to team projects and supported cross-departmental initiatives, showcasing your teamwork skills.
