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For Companies At a Glance
- Tasks: Build strong client relationships and drive their success with our innovative product.
- Company: Join a rapidly growing global tech company transforming Retail Media.
- Benefits: Competitive salary, diverse team culture, and opportunities for personal growth.
- Why this job: Be part of a pioneering team shaping the future of Retail Media.
- Qualifications: 3+ years in client-facing roles and strong communication skills.
- Other info: Dynamic work environment with a focus on collaboration and innovation.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Topsort
Topsort has 6 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, Sao Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer‑first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry.
Do you enjoy a fast‑paced environment? Do you like seeing your work create real‑time impact, being part of a rocket ship from the very beginning? Let’s do the unimaginable - let’s make ads clean and cool again, with AI and modern technology.
Why Topsort? Why now? Topsort is changing the way Retail Media works. By joining our scaling team, you'll feel your impact from day 1. The processes and messaging you build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide, and your innovations will leave a lasting mark on the industry, as a whole. Retail Media is on the verge of a new era, and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now, you'll work directly alongside our co‑founders and founding members to bring on Retail Media 3.0. If you're looking to define your career as something greater than yourself, come scale with us.
What it’s like to work at Topsort
Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It’s a sports team that’s hyper focused on winning, collaborative internally, and competitive externally - never the other way around. We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.
What is this role like?
We are looking for a driven and articulate Account Manager with knowledge of the UKI market to join our growing team at Topsort. In this role, you’ll act as the primary point of contact for some of our most strategic clients—ensuring they are not only satisfied but deeply successful with our product. You will help navigate complex relationships, align internal teams to client needs, and ensure long‑term retention and growth.
What you will do
- Build and maintain trusted relationships with clients, becoming their go‑to contact for all things Topsort.
- Understand client goals, challenges, and product usage to drive adoption, satisfaction, and renewals.
- Act as the internal voice of the customer—collaborating with product, support, and engineering to resolve issues and improve the client experience.
- Prepare and lead QBRs, performance reviews, and product optimization sessions.
- Drive upsell opportunities and support commercial growth within assigned accounts.
- Track engagement and usage data to proactively spot risks and opportunities.
- Communicate clearly, consistently, and confidently—both in writing and on calls.
What (we think) you need to be successful – but we're open to outliers too:
- Bachelor’s or Master’s degree
- 3+ years of experience in client‑facing roles, ideally in account management, consulting, or customer success.
- Strong interpersonal skills—you’re someone who can build trust quickly and manage stakeholders at all levels.
- Excellent verbal and written communication skills, with a clear and concise style.
- Strong analytical mindset—you can interpret product data and turn it into client strategy.
- Experience working in or with fast‑paced tech companies, SaaS platforms, or marketplace ecosystems is a plus.
- Exposure to and understanding of adtech or martech products
- Experience working with large enterprise retail clients
- English fluency is a must
What We Value
- Deep dive into details: Professionals who are not content with superficial answers and dive deeply into the details to uncover root causes and optimal solutions.
- Team first: A low need for individual recognition, always prioritizing collective results over personal credit.
- You thrive with ambiguity: Exceptional ability to tackle open‑ended problems in unstructured environments, turning chaos into structured innovation.
- Adaptability: Willingness to learn, mentor, lead, and follow as the situation demands, fostering growth at all levels.
- Urgency: A disproportionate sense of urgency in execution, while keeping scalability and the creation of replicable processes in mind to ensure long‑term success.
- Curiosity: Genuinely curious individuals who can quickly learn difficult concepts and apply them effectively.
We are proud to be an equal opportunity employer and to foster a workplace where diversity is valued and celebrated. We believe that diverse perspectives and experiences strengthen our teams and drive better outcomes. We respect and value any race, religion, color, national origin, ancestry, caste, gender, gender identity or expression, sexual orientation, age, disability, medical condition, pregnancy, genetic information, marital status, or military service.
Do you sound like the right fit? Let's dive right in!
Account Manager, EMEA employer: Topsort
Contact Detail:
Topsort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, EMEA
✨Tip Number 1
Network like a pro! Reach out to current employees at Topsort on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your interview. It’s all about making connections and showing genuine interest!
✨Tip Number 2
Prepare for the interview by understanding Topsort's mission and values. Think about how your skills align with their goals, especially in client management and tech. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! Since this role is all about building relationships, be ready to demonstrate your ability to communicate clearly and confidently. Role-play common interview questions with a friend to nail that delivery.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. Let’s make sure they remember you!
We think you need these skills to ace Account Manager, EMEA
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to fit the Account Manager role. Highlight your experience in client-facing roles and how it aligns with our goals at Topsort. Show us why you’re the perfect fit!
Keep It Clear and Concise: We love straightforward communication, so keep your writing clear and to the point. Avoid jargon and fluff—just tell us what we need to know about your skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Topsort
✨Know Your Stuff
Before the interview, make sure you understand Topsort's mission and the specifics of the Account Manager role. Familiarise yourself with their product offerings and how they impact clients in the retail media space. This will help you speak confidently about how you can contribute to their goals.
✨Showcase Your Interpersonal Skills
Since this role involves building trusted relationships with clients, be prepared to share examples of how you've successfully managed client relationships in the past. Highlight your ability to communicate clearly and effectively, as well as your knack for understanding client needs and challenges.
✨Demonstrate Analytical Thinking
Topsort values an analytical mindset, so come ready to discuss how you've used data to inform your strategies in previous roles. Think of specific instances where you've turned product data into actionable insights for clients, showcasing your problem-solving skills.
✨Embrace the Fast-Paced Environment
Topsort thrives on urgency and getting things done quickly. During the interview, express your enthusiasm for working in a dynamic environment and share experiences where you've successfully navigated tight deadlines or rapidly changing situations. Show them you're ready to hit the ground running!