Business Administration Apprentice

Overview

This is an exciting opportunity to complete your apprenticeship within a rapidly expanding organisation. Working within the People department, you will help the team with various administrative duties to support the smooth running of the team. Tops Stonehouse Nursery is an 80 place Day Nursery & Pre-School situated in Stonehouse, Plymouth. The nursery runs several extracurricular activities including Tops Forest School, Cooking school, Boogie Mites, Yoga, Tooth brushing, Football fun and much more!

Role responsibilities

• Support the manager with photocopying; filing; distributing and sending post; refreshments; lifting and carrying equipment; trips to the post office and shops.
• Use of telephone, fax and computer
• To prepare and print documents as requested
• Pass on relevant information to the relevant person at Head Office
• Attend staff meetings
• Assist with distributing stock to nurseries and care homes
• Have a good level of communication skills and deal with enquiries on the telephone whilst covering the main reception
• Meeting and greeting visitors
• Processing incoming and outgoing post

Tops Day Nurseries are currently looking for an enthusiastic and motivated individual to complete their Level 3 in Business Administration during a 15-18 month Apprenticeship. We are looking for someone who is passionate and enthusiastic about gaining the relevant experience, skills and qualifications to begin their career within an office environment. You will need to take this role seriously, as we are looking for someone that is eager to gain more responsibility throughout this apprenticeship and to progress through the business. Many of our current Head Office staff started with us as Business Admin apprentices! You must have a good level of communication skills and be confident at communicating with various levels of management within the business. Self-motivated, reliable, enthusiastic, team player and work effectively under pressure.

Qualifications and skills

• Customer service skills and professional attitude
• Strong Administration skills – including Microsoft Office, Excel, Word and PowerPoint
• Letter writing and mail – merging skills
• Organisation skills and ability to adapt to day to day changes
• Strong communication skills (verbal and written) and ability to do so with different levels of employee confidently

Benefits

• Annual Bonus Scheme: As an Employee-Owned Company, you’ll share in our success. Each May, you’ll have the opportunity to receive a bonus from our profit shares.
• Childcare Discount: Enjoy up to 60% off childcare within Tops Day Nurseries.
• Flexible Working Options: Compressed hours and options to take extra time off (e.g., four-day weeks or nine days over two weeks, with additional annual leave).
• Holiday Allowance: 29 days of holiday per year.
• Exclusive Deals and Discounts: Access the reward platform Each Person for discounts on cinema, fuel, supermarkets, and more.
• Health and Wellbeing Support: NHS Prescription Charges, Optical Care, and Dental Treatment.
• Career Development: Opportunities for career progression within the company.

About Tops Day Nurseries

We are a leading early education and childcare provider in South England, established in 1990. We promote environmental sustainability and social responsibility by educating today’s children to influence future generations. We value respect, open communication, and teamwork, fostering a positive, purpose-driven work environment. As an Employee-Owned Company, our colleagues are co-owners, benefiting from the company’s growth through annual profit-sharing bonuses. We’re proud to rank 9th in the 2024 Top 100 Apprenticeship Employers in the UK, offering career development from Level 2 Childcare Apprenticeships to Nursery Manager or Early Years Teacher.