At a Glance
- Tasks: Help customers find their perfect tiles and create stunning spaces.
- Company: Topps Tiles, the UK's leading tile retailer with a supportive community.
- Benefits: Earn competitive pay, commission, and enjoy no evening shifts.
- Other info: Enjoy ongoing training, generous staff discounts, and great career progression.
- Why this job: Join a dynamic team and develop your sales skills while making customers happy.
- Qualifications: No experience needed, just bring your friendly energy and willingness to learn.
The predicted salary is between 12 - 12 £ per hour.
10 hours per week including some weekend working.
Aged 21 and above: £12.71 per hour plus personal sales commission.
Aged 20 and below: £10.85 per hour plus personal sales commission.
Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business - we're a community.
Working in retail as a Sales Assistant (known internally as a Service Specialist!) is genuinely different at Topps Tiles. As a key member of a small, supportive team, you'll help customers visualise their projects and find exactly what they need to make their vision a reality.
You won't just serve at a till. You'll become a specialist, developing real sales skills by using a consultative approach - asking great questions and understanding customer needs. Every conversation is a chance to influence, inspire, sell and create an exceptional experience that keeps customers coming back.
And unlike many retail roles, you won't work late evenings - plus you'll enjoy three days off at Christmas.
What you'll be doing:
- Building long-standing relationships with regular trade and retail customers through a consultative sales approach.
- Asking the right questions to understand customer needs so you can confidently recommend the best products.
- Using your creativity to inspire customers with colour, style, layout and design ideas.
- Driving sales through expert product knowledge.
- Confidently closing sales and maximising every opportunity.
No experience? No problem. You don't need to know anything about tiles - or even retail. If you're outgoing, friendly, energetic and don't mind lifting heavy boxes, we'll give you all the training you need, including developing your sales confidence and skills through our simple, customer-first sales framework.
What's in it for you?
- Competitive basic salary.
- Sales commission.
- No evening work.
- Christmas Eve and Boxing Day off.
- Ongoing training, development and progression opportunities.
- Generous Staff Discount.
- Access to our Benefits platform with a wide range of discounts from 100s of retailers.
You'll love working for Topps - and we can't wait to hear from you. Click Apply today. The application should only take a few minutes if your CV is ready, and we'll be in touch ASAP to arrange your chat with the hiring manager.
Due to health and safety requirements and the nature of our in-store work, we would encourage applications from individuals aged 18 or over.
Sales Assistant in Worcester employer: TOPPS TILES
Topps Tiles is an exceptional employer that fosters a supportive and collaborative work environment, where small teams with big ambitions come together to deliver outstanding customer service. With competitive pay, commission opportunities, and a commitment to employee development, you can grow your skills in a role that values creativity and customer engagement. Enjoy a work-life balance with no late evenings and generous time off during the festive season, making Topps Tiles a rewarding place to build your retail career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Worcester
✨Tip Number 1
Get to know Topps Tiles! Familiarise yourself with our products and the unique customer experience we offer. This will help you stand out during your interview and show that you're genuinely interested in being part of our community.
✨Tip Number 2
Practice your consultative sales approach! Think about how you'd ask questions to understand a customer's needs. Role-playing with a friend can help you feel more confident when it comes to those real conversations with customers.
✨Tip Number 3
Show off your creativity! Prepare some ideas on how you could inspire customers with colour, style, and design. This will demonstrate your enthusiasm for helping them visualise their projects and make you a memorable candidate.
✨Tip Number 4
Apply through our website! It’s quick and easy, and we promise to get back to you ASAP. Plus, it shows you're proactive and ready to jump into the Topps Tiles family!
We think you need these skills to ace Sales Assistant in Worcester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re all about building relationships with our customers, so showing that you can connect with people is key.
Tailor Your CV:Make sure your CV is tailored to the Sales Assistant role. Highlight any experience or skills that relate to customer service or sales, even if it’s from a different field. We love seeing how your unique background can bring something special to our team!
Keep It Concise:We appreciate a straightforward application! Keep your cover letter and CV concise and to the point. Focus on the most relevant experiences and skills that make you a great fit for the role. We want to get to know you quickly, so make every word count!
Apply Through Our Website:Don’t forget to apply through our website! It’s super easy and only takes a few minutes if your CV is ready. Plus, this way, you’ll be directly in touch with us, and we can’t wait to chat with you about joining our Topps Tiles family!
How to prepare for a job interview at TOPPS TILES
✨Know Your Products
Even if you don't have prior experience with tiles, do a bit of research on the types of tiles Topps Tiles offers. Familiarise yourself with their features and benefits. This will help you answer questions confidently and show your enthusiasm for the role.
✨Practice Your Consultative Approach
Since the role involves understanding customer needs, practice asking open-ended questions. Think about how you would engage a customer to find out what they’re looking for. This will demonstrate your ability to connect with customers during the interview.
✨Show Your Personality
Topps Tiles values outgoing and friendly individuals. Be yourself in the interview! Share personal anecdotes that highlight your energy and enthusiasm. This will help the hiring manager see how you’d fit into their supportive team culture.
✨Highlight Your Team Spirit
Emphasise your ability to work well in a team. Share examples of how you've collaborated with others in the past, whether in school, previous jobs, or even group projects. This aligns with Topps Tiles' community-focused approach and shows you’re ready to contribute.
