Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate your team to smash sales targets while providing top-notch customer service.
- Company: Join CTD Tiles, part of the Topps Group, a leader in the tile retail industry.
- Benefits: Enjoy a competitive salary, no evening shifts, and great training opportunities.
- Why this job: Make a real impact in a vibrant retail environment with room for career growth.
- Qualifications: Retail management experience and strong leadership skills are essential.
- Other info: Perfect for outgoing individuals who love teamwork and have a positive attitude.
The predicted salary is between 28800 - 43200 £ per year.
CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler. We are looking for a dynamic and experienced Store Manager to join our team.
Role Overview: This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with team leadership, management, administration, and processes associated with a vibrant retail environment and associated stock and people management.
Key Responsibilities:
- Lead, motivate, and manage your branch team to achieve sales targets and meet key performance indicators (KPIs).
- Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone.
- Represent the CTD brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge.
Required Qualifications:
- Proven experience in a retail management role, preferably within the interior design or home improvement sector.
- Strong leadership and team management skills.
- Excellent customer service and sales skills.
- Knowledge of interior design trends and products.
- Strong organisational and administrative skills.
Preferred Skills:
- Experience with stock management and retail processes.
- Ability to work in a fast-paced environment.
- Strong communication and interpersonal skills.
If you’re outgoing, friendly, have a positive attitude and don’t mind lifting a few heavy boxes of tiles, then you’re just the person we want to talk to. With a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus training, development, and promotion opportunities for your longer-term career goals, you’ll love working for CTD and we can’t wait to hear from you.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over. Click apply today; our application process should only take you a few minutes if you have a CV ready to go and we’ll be in touch ASAP to arrange your chat with the hiring manager.
Think you know Topps Group? Think again. There’s plenty about Topps Group that might surprise you. Like the fact that you don’t need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that we’re Britain’s largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.
Branch Manager in Woking employer: Topps Tiles
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Woking
✨Tip Number 1
Get to know the company inside out! Research CTD Tiles and the Topps Group, so you can chat confidently about their products and values during your interview. This shows you're genuinely interested and ready to represent the brand.
✨Tip Number 2
Practice your people skills! Since this role is all about leading a team and providing top-notch customer service, think of examples from your past experiences where you've excelled in these areas. Be ready to share those stories!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. You want to reflect the vibrant retail environment CTD Tiles promotes while also being someone customers would feel comfortable approaching.
✨Tip Number 4
Don't forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role. And remember, apply through our website for a smoother process!
We think you need these skills to ace Branch Manager in Woking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Branch Manager role. Highlight your retail management experience, especially in interior design or home improvement, to catch our eye!
Show Off Your People Skills: Since this role is all about leading a team and providing excellent customer service, don’t forget to showcase your leadership and interpersonal skills. Share examples of how you've motivated teams or improved customer satisfaction.
Keep It Concise: We love a good read, but keep your application clear and to the point. Use bullet points where possible and make sure to include relevant achievements that demonstrate your ability to meet sales targets and KPIs.
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It’s quick and easy, and we’ll get back to you ASAP to chat about your potential future with us!
How to prepare for a job interview at Topps Tiles
✨Know Your Products
Before the interview, brush up on CTD Tiles' product range and any current interior design trends. Being able to discuss specific tiles or design ideas will show your passion and expertise, making you stand out as a candidate.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team to hit sales targets or improved customer service. This will demonstrate that you have the leadership qualities they’re looking for.
✨Customer Service is Key
Be ready to share your approach to providing exceptional customer service. Think of specific instances where you went above and beyond for a customer, as this aligns perfectly with CTD's commitment to outstanding service.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if it’s the right fit for you. For example, ask about the team dynamics or how success is measured in the branch.